For four years I had a Jazz with CVT and found it quite excellent, in fact the best car I’ve driven in over sixty years of motoring and smooth as silk. Three months ago I changed it for a new model Jazz with automated clutch gearbox. Big mistake. Like your reader in the last issue of the Saturday Telegraph it has a terrible lurching way of changing gear, particularly from first to second. Starting off from first gear going up or down hill it will only change up at maximum revs with a very pronounced lurch. On the level in higher gears things are rather smoother but far from perfect. Having driven cars with all sorts of transmissions, I expected that the new gearbox would be different to the CVT but not so bad as this one; truly I doubt that it can be considered fit for purpose. In your reply you say that one must remember that this is not a press-and-go automatic. So can you please tell me how I should drive the car in auto mode as I can see no other way to proceed except by going to manual which defeats the whole reason for buying this particular car. If there is some trick to getting a smooth ride from this gearbox I would be very pleased to learn what it is. Please excuse the length of this letter but I wished to explain my problem as clearly as possible. I know I am not alone as even the dealer who supplied the car is knowledgeable of this and apologetic that the CVT ‘box is no longer available. He has had a lot of similar complaints and can make no suggestion as to the way to overcome the problem.