I read an article last year about accident claim settlement companies in which you highlighted the undisclosed aspects of their ‘service’ that can lead to significant liabilities for car hire. I had a similar experience with an accident management company and would be interested to know what actions to take. My case is now a year old and I have just received a letter from them advising that the third party's insurers have failed to settle the claim and so they are sending "my" claim to one of their specialist panel of solicitors. After the accident I contacted the repair garage and advised them my insurance details. The salesman there didn't bother to take note of any of those details but immediately rang the accident management company, told me that they would handle everything and that my insurance company need not get involved. Similarly when the car was delivered the driver confirmed that I would not have to pay anything. I am considering reporting the accident management company to the Financial Services Authority for mis-selling the hire policy, as the potential liability was not made clear. Any comment or advice would be much appreciated.