I read your answer to an AA member in Saturday's Telegraph dated 8 May who commented about their renewal quote. Although some time has now passed, I thought it would be useful to point out that we are keen to reward our loyal members. We have a Member Benefits programme www.theaa.com/membersclub/index.html , which provides discounts and offers to our members across a wide range of products and services and for members who stay with us past the first year. We also run a Loyalty Rewards scheme www.theaa.com/breakdown-cover/loyalty-rewards.html This provides free access to services such as our Legal Helpline and Technical Specialist helpline along with two extra call-outs and a host of other benefits. I hope this puts some context around the issue for you.