I have valid VW Road Side Assist and VW Extended warranty for my 8-year-old VW Passat and the car is parked outside on my driveway. Unfortunately my Alarm system suddenly took on a life of its own and started to operate whenever it felt like it - much to the annoyance of my neighbours - especially overnight. I called out VW Assist and they were unable to deactivate the Alarm system and I had to leave the car unlocked until I got it to a VW dealer. The dealers investigations established that water ingress at the N/S footwell was the problem. Fortunately, after removal of seats and carpets, seal replacements and electrical repair to the system, followed by lengthy drying-out time the system was back to normal. Imagine my disappointment, after a bill of over £800, that the Warranty cover excluded water ingress and did not even cover the seal replacements - which allowed the water to get in initially. Surely this is a design fault?