Ask Honest John

Honest John Ask Honest John » Insure rescue
What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks

Insure rescue

My car insurance is due for renewal. I am currently with Norwich Union, which, of course, has just changed to Aviva. I have heard rumours that in the event of a claim, Aviva personnel are not the easiest people to deal with. The most important part of car insurance as far as I am concerned is the claims side. Cheap premiums are all very well, but if you have difficulty when it comes to claims, you have not gained much. Who in your experience are the best companies to deal with when it comes to claiming?

Asked on 9 January 2010 by T.S., Sleaford

Answered by Honest John
Insurance is a morass at the moment. In a recent Auto Express survey, NFU Mutual was voted best for the fourth year running. Liverpool Victoria also comes out relatively well.
Tags: insurance

We give you the low down on how to save on insurance, little-known tricks and tips, what insurance groups mean and how to use insurance aggregators to beat insurers.

Insurance group finder and how to save on insurance
Similar questions
Which would be the best used car for under £2k for a young driver to insure? I've looked at some 1.0L engines but some are over £3k for insurance and some are under £2k. Does it not just go on the engine...
We are taking delivery of a brand new VW campervan and planning on taking it to Europe in September. The VW warranty provides breakdown cover in Europe for 3 years but I don't believe it extends to repatriation...
I damaged my 2018 Mercedes-Benz A-Class and unfortunately I had to initiate an insurance claim via my insurer. I was keen to get the car repaired at the local main dealer but my insurer said this would...