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  Ripoff yarns 4 Sep 2010 (Ask HJ)
  I am considering buying a used car, first a 2004 Suzuki Wagon R + GL, 41,000 miles at £3,400; second a 2003 Fiat Punto Active 1,242cc manual, 71,000 miles...
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  I've discovered my car was in a serious accident before I bought it - what can I do? 8 Dec 2018 (Ask HJ)
  I bought a vehicle from a dealer two and a half years ago. It has had the same mechanical issue four times and I have now discovered this is due to it...
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  Sale of goods act protection - 6 months cover from purchase date 13 Oct 2011 (Ask HJ)
  If dealer gives me 3 month warranty but parts only (labour I pay) will my signature to this warranty preclude me from using the Sale of Goods cover - assuming...
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  Seller has ignored my rejection of a faulty vehicle. What now? 11 Apr 2020 (Ask HJ)
  I’m exercising my final right to reject a vehicle as repair by sellers chosen garage did not fix the fault. Vehicle shakes and struggles to start at times....
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  What should I do if my new car is not to the specification ordered, or it is damaged during delivery? 6 Dec 2010 (Ask HJ)
  When purchasing a new car, can you please advise me of my consumer rights in the following circumstances: the vehicle is not to the specification ordered,...
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  Buying a car on credit card - better than cash? 6 Aug 2016 (Ask HJ)
  I am buying car as a cash sale. If I pay in part with a credit card, will i have some guarantee and protection form the card company should problems...
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  Missing service history - what are my rights? 24 May 2022 (Ask HJ)
  My car was advertised with service history but the garage cannot provide any evidence. I bought it from an approved garage. What are my rights? Should...
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  We bought a new car and discovered it's been repaired - can we reject it? 3 Sep 2017 (Ask HJ)
  We've just bought a brand new car for £45,000. There is a crease in the boot lid and damage, which someone has tried to conceal with spray paint. We reported...
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  Can a trader sell a car as 'spares or repairs' to avoid liability if something goes wrong? 16 Apr 2020 (Ask HJ)
  I'm interested in a car I have seen advertised in a classified ad on eBay by a trader. They advise that the vehicle is a "Part exchange to clear and, like...
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  What constitutes unsatisfactory quality under the Consumer Rights Act? 30 Aug 2017 (Ask HJ)
  I bought a 2009 BMW 318i Tourer with 95k miles for £5700 in May from an independent dealer with a seemingly comprehensive six month mechanical warranty....
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  My timing belt has gone - what rights do I have? 24 Dec 2018 (Ask HJ)
  What rights do I have in terms of my BMW 1 Series which I have had from new and is three months out of warranty as my timing belt has potentially gone?...
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  Garage trying to buy back faulty car at a reduced rate, what are my consumer rights? 4 Jan 2022 (Ask HJ)
  I recently purchased a 2015 DS3 from a garage and noticed it was drinking oil within a couple of weeks of driving it. I have returned it to the garage...
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  My new car has rust marks on it. Should the dealer fix this issue? 20 Apr 2020 (Ask HJ)
  I just bought a new Volkswagen Golf. I polished the car as it felt slightly gritty on parts of the roof. When working on the roof, I saw some rust marks...
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  How do I reject an unsafe car? 3 Jan 2022 (Ask HJ)
  My son wishes to claim a full refund on his second-hand 2010 Ford Focus. The car cuts out and is unsafe to drive the 35 miles back to the dealer. How should...
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  Can I get my car repaired at a different dealer under warranty? 18 Mar 2022 (Ask HJ)
  I bought a BMW from an Audi main dealer. There is a fault on the car that they cannot repair. It is under warranty. Can I get it repaired by a BMW dealer...
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  Do car dealers have to provide a warranty? 3 Jan 2022 (Ask HJ)
  What warranty must dealers give on selling a car?
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  Dealer won't fix my broken Range Rover - what are my rights? 3 Dec 2016 (Ask HJ)
  I've just spent £15,400 on a 2009 Range Rover from a trader. Within hours the car developed faults that I assumed would be covered in the change to the...
• Does new consumer rights act 2015 apply to my car? 21 Nov 2015 (Forum)
  in the first 2 weeks and which was attempted to be repaired by the supplying dealer. The fix hasn't worked and the same fault is still there.  I have no confidence that they can fix the problem.  Does the new Consumer rights act apply to me - i.e. point of sale is 2nd October when I took delivery
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  Exchange is a robbery 22 May 2010 (Ask HJ)
  I have bought a car for £1,500 and part-exchanged my car. The newer car is a junk. The head gasket has gone and will cost £800. The private dealer basically...
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  Squeaking air con fan on Audi TT - should the dealer repair or replace? 7 Feb 2022 (Ask HJ)
  We bought a 2014 Audi TT with 38,000 miles on the clock from an independent dealer. The air con makes an annoying squeak; not loud, just persistent. We...