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The installation of a black box ruined my son's car - what should we do? 13 Nov 2017 (Ask HJ)
My son bought a new Volkswagen Golf GTE in September for his commute to work. He changed his insurance to an RAC policy with compulsory Black Box. The... -
Is the driver or vehicle owner responsible for parking fines? 9 Jul 2024 (Ask HJ)
A relative borrowed our car in 2019 to go to hospital but apparently never bought a parking ticket. We have had threats for a year then they stopped as... -
Having constant electronic issues with a new car - can I reject it? 17 Jul 2017 (Ask HJ)
Five months ago, my daughter purchased a new Vauxhall Astra 1.0 turbo from a Vauxhall dealer. Two weeks ago she started to have major electronic problems.... -
Why is my Peugeot 106 overheating? 14 Jan 2015 (Ask HJ)
I have a Peugeot 106 and over the past week I have noticed the temperature light on my dashboard flashing up from time to time. I recently had some work... -
Nissan Note has electrical faults - has it got flood damage? 1 Mar 2014 (Ask HJ)
I purchased a used (previously two owners) Nissan Note 10 days ago. It is now showing odd problems. The battery saving 'lights off function' suddenly failing... -
Faulty Ford Mondeo - should I fix it or sell? 29 Sep 2013 (Ask HJ)
I have owned my 2004 Ford Mondeo since new and until last year it never gave me any issues for complaint. However, with 130,000 miles on the clock, it... -
Are tyre pressure monitoring systems (TPMS) reliable? 11 May 2021 (Ask HJ)
How sensitive are tyre pressure monitors? My wife’s Skoda Fabia’s tyre pressure warning came on recently and when I checked the pressures they were all... -
I want an electric car but worry about range and charge time. What do you think? 13 Jun 2020 (Ask HJ)
I'm almost at point of purchase of a new vehicle to replace my ageing, although utterly reliable, Citroen C5. I find myself wanting to do the eco thing... -
Off-gassing within new car. Toyota Auris Hybrid. 6 Feb 2016 (Ask HJ)
Hello John, I wonder if you can offer any advice regarding off-gassing of chemicals within a new car. I bought a new car in September 2015 which had... -
Why doesn't Hyundai's 5-year warranty cover a bearing failure on my Santa Fe? 22 Jun 2010 (Ask HJ)
I would like your advice please on a problem I have with Hyundai. I think you would agree with me that one of the biggest selling points for the Hyundai... -
The dealer is refusing to accept my rejection of a faulty car - what do I do? 24 Sep 2017 (Ask HJ)
I brought a Skoda Yeti from a Skoda main dealer four months ago for £7000. I've been on maternity leave and only drove the car small journeys (only done... -
Do I need to have the emissions fix on my Skoda Octavia? 3 Feb 2017 (Ask HJ)
I own a 2013 Skoda Octavia Scout 2.0 TDI (42,000 miles). I've had two letters from Skoda inviting me to have the emissions fix undertaken, but I am happy... -
Need a seven-seater for towing - any suggestions? 13 Apr 2015 (Ask HJ)
My son in-law has decided to get rid of his 2007 Ford Galaxy diesel with 96,000 on the clock, before any DPF, DMF, belts or clutch needs changing. He... -
Is the cover of the Toyota/Lexus Relax warranty better or worse than an extended warranty? 4 Jun 2021 (Ask HJ)
I purchased a brand new Lexus NX on 17 March 2021, which includes a three-year warranty. I also purchased an extended warranty with the offer to buy the... -
Dealer said my tyres need changed due to cracks on the surface. Is this a con? 22 Jan 2021 (Ask HJ)
I took my Mercedes E-Class for its MOT at my local Mercedes dealer. I received a strange phone call from the tyre department advising me that my rear two... -
We want a dash cam but don't know where to start. What should we buy? 10 May 2021 (Ask HJ)
We've been advised to get a dash cam but have no idea what to get. It's very confusing. Neither of us is very tech-savvy so really we need a medium-priced... -
Please help me with a major warranty problem following repairs to my Skoda Fabia. 4 Sep 2010 (Ask HJ)
I bought a 2006-registered Skoda Fabia in December 2008. The car had 47,000 miles and was in good condition. At the time of purchase, I was given 12 months'...