Showing results in  Ask HJ [Show all channels]

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  Leaking boot seal - who is liable? 12 May 2012 (Ask HJ)
  I purchased a used 58 plate Mazda 3 from RRG Mazda Rochdale in Lancashire on the 14th, March, 2012 and would like your advice on a water leak into the...
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  Accidental damage by breakdown services 10 Apr 2012 (Ask HJ)
  My brand new, two week old car was suffering from electrics problems - e.g. alarm going off for no reason, air con not working etc - which the dealer quickly...
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  Rejecting a car. 13 Dec 2011 (Ask HJ)
  I purchased a new car from a dealer Jan 2010, the car started showing defects April/June 2010. Defects being: -Rattling window -High pitched whirring...
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  I was sold a Fiesta which had had a used engine fitted from a breaker's yard - what can I do? 4 Sep 2011 (Ask HJ)
  In March we bought a 2007 Fiesta with 46,000 miles on the clock. It seemed ideal, but in August a coolant pipe burst and the engine overheated. It was...
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  Saab 93 off the road due to coil spring on back order 8 Jun 2011 (Ask HJ)
  My Saab 9-3 went in for a service two weeks ago and was diagnosed with a broken coil spring. To begin with I was delighted with Saabs response that they...
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  Why will my dealer not repair an ESP fault on my Audi A3 under warranty? 21 Mar 2011 (Ask HJ)
  I recently purchased a 2006 Audi A3 with full Audi service history and 47,000 miles on the clock. The ESP light has appeared and I have had a diagnostic...
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  Golf war 7 Aug 2010 (Ask HJ)
  On 23 October 2009 I purchased a 2002 Golf 130 TDI from an established dealer for £4,500. It had 97,500 miles on the clock, but single owner and FSH, main...
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  Just bought a car with a noisy turbo. Dealer says it's ok but independant mechanics say it's not. What should I do? 19 May 2010 (Ask HJ)
  I bought an 56 Audi A3 1.9TDi with 80,000 miles last week from a reputable dealer. On the test drive we commented that it sounds like a police car siren....
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  The engine has failed in my 5-year-old car just out of warranty. What now? 26 Jan 2021 (Ask HJ)
  I own a 2015 Peugeot 308 1.2 Puretech. I've taken it to a garage because of light misfire under load. The dealer is not clear on technical issues but says...
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  What secondhand, ULEZ-compliant cars do you recommend? 2 Aug 2021 (Ask HJ)
  I'd like to buy a secondhand, ULEZ-compliant car to drive daily on the motorway. I have £8000 to spend. Which car would you recommend?
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  Our newly bought car failed after six weeks - the dealer refuses liability, but do we have a case? 12 Dec 2017 (Ask HJ)
  I recently bought Volkswagen Scirrocco 1.4 TSI for my son. It has had two previous owners and was bought from a second hand car dealer with 39,000 miles...
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  Faulty S-MAX - What are our options? 7 Apr 2016 (Ask HJ)
  We recently bought a 2007 S-MAX and was told it came with a three month warranty from a third party company. The dealer assured us the car was free from...
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  Should I take a trader to court over a faulty car? 10 Sep 2014 (Ask HJ)
  I have recently brought a car from a trader without a warranty. I bought the car two and a half months ago, but have had nothing but problems with it....
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  My used Peugeot is causing problems - what do I do? 29 Apr 2014 (Ask HJ)
  I purchased a 2006 Peugeot 207 at the end of January. I was mislead as to its mileage when emailing them and discovered it had done more when test driving...
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  Trader won't give refund over dangerous van - what are my options? 19 Nov 2013 (Ask HJ)
  I have recently purchased a 2007 Fiat Ducato from a trader. Within a day of buying it, the clutch pedal started sticking and the speedo would only work...
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  Why won't my warranty cover an engine seizure caused by an incorrectly-torqued oil sump plug? 20 Jul 2013 (Ask HJ)
  I write to advise extreme caution with regard to the purchase of AA warranties. I am 83 years of age (a retired school teacher) and I have had a number...
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  Lots of serious problems with a recently purchased £4800 car 9 May 2013 (Ask HJ)
  I recently bought a BMW 330 for £4800. On way home the engine management light came on. The dealer was informed and he more or less said its how you drove...
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  Why does my new Toyota RAV4 return such poor fuel economy? 6 Sep 2012 (Ask HJ)
  I read with interest your comment about fuel economy and that no car will match the published figures. I bought a RAV4 (our third) in December 2011 from...
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  I put unleaded into my diesel BMW by mistake - should I have it flushed? 11 Mar 2012 (Ask HJ)
  I drive a BMW 320d. As an ex-Shell employee I always look out for V-Power Diesel as I like its performance and cleanliness. For several months Shell have...
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  Small fault, possibly large bill, who should pay? 13 Nov 2011 (Ask HJ)
  My Toyota 2008 25000miles bought from independent dealer 1st Sept 2011 We had a problem with our 2008 Yaris 1.3 SR within the 1st week of ownership...