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  Can I reject a car for a faulty CD player? 6 Jul 2022 (Ask HJ)
  This week I did a straight swap for a car using my old car with a second hand car dealership. The in-dash CD player is not playing my CD which played in...
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  Can I reject my car over a clutch judder? 4 Sep 2020 (Ask HJ)
  I have a situation with a car I purchased in August. It has an intermittent fault with the clutch and flywheel (judder when pulling away) This seems to...
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  Discovered my Jaguar's engine is not original - what are my rights? 30 Nov 2016 (Ask HJ)
  I bought a Jaguar S-Type (2006 model) from a car dealer approximately seven months ago. It was advertised as an original low-mileage car. But I have been...
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  Recourse to a dealer for a car sold with accident damage? 27 Dec 2014 (Ask HJ)
  I purchased a five year old Renault Sport Megane R26R in October 2014 from a well-known Renault Specialist. The car was sold with full service history,...
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  My car has been crashed and repaired badly by previous owner - what are my rights? 26 Jul 2013 (Ask HJ)
  I purchased a used 2005 Honda S2000 from a main Honda dealer under their approved used car scheme in August 2012. The car came with a three year Honda...
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  Our motorhome fault isn't covered as the warranty firm say it was a known issue before buying. What do we do? 18 Jun 2021 (Ask HJ)
  I purchased a motorhome from a motorhome dealership in September 2020. I only drove it 133 miles before blue-black smoke curtailed our first outing. The...
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  Gearbox failure on used car - who should pay for the repair? 21 Nov 2022 (Ask HJ)
  My sister bought a 2012 Ford Mondeo 2.0 TDCi with an automatic gearbox for £5150, Less than two months later and 2000 miles covered, the gearbox has failed....
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  A car I bought 10 days ago has suspected faulty steering rack - what are my rights? 27 Oct 2021 (Ask HJ)
  I've just bought a 2007 Honda CRV with a 30 day mechanical warranty. I fear the steering rack may be damaged as the steering wheel tugs in the opposite...
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  The clutch has stopped working in a car we bought 4 months ago. Do we have any rights against the dealer? 8 Jun 2021 (Ask HJ)
  My stepson bought a 2013 vehicle with approx. 40,000 miles on the clock four months ago. The clutch has now failed. The dealer claims wear and tear. Do...
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  Can I reject a used car for a poor repair? 25 Oct 2022 (Ask HJ)
  We selected an 18 month old car from a main dealer,. It cost me £15,000 plus part exchanged by Hyundai i10. It has some slight scrapes on the front bumper...
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  I was sold a faulty van - do I have any legal rights to claim back my outstanding finance? 18 Mar 2017 (Ask HJ)
  I bought a van on finance and have now found out that it's been clocked. The mechanic just found multiple issues and it needs new gearbox. I bought over...
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  Bought a used car that was misdescribed 27 Sep 2016 (Ask HJ)
  I recently bought a used Volvo. During the test drive, the salesman described the car as having adaptive cruise control and rear collision mitigation....
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  When is a dealer a private seller? 5 Mar 2018 (Ask HJ)
  I've seen a used car I like but I'm curious how the law stands with regards to small traders and the Consumer Rights Act? The chap selling the car I like,...
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  Discovered my used car has a hidden accident history 21 Oct 2016 (Ask HJ)
  I bought a Volkswagen Golf GTD from an independent dealer recently. On the journey home I found that the navigation and cruise control didn't work. The...
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  can I reject a car that's subject to a PCP agreement? 28 Jul 2014 (Ask HJ)
  Do I have a right to reject a used car that was bought under a PCP agreement?
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  Gearbox problem which is being repaired, can we still reject the car? 30 Nov 2022 (Ask HJ)
  After 15 days of car ownership the car developed a fault. It is an automatic, the gearbox would not engage any gears, whether it be first or reserve. The...
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  Think my car has a hidden accident history - can I reject it? 27 Feb 2016 (Ask HJ)
  Three months ago I purchased a used 13 plate Ford B-Max 1.0 Titanium from a dealer. Upon owning the car my wife and I noticed that the rear bumper is a...
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  Used car has broken down after 1 week - what are my rights? 21 Jan 2016 (Ask HJ)
  I bought a 2006 Volkswagen Golf from a motor trader one week ago. Two days later noticed it was driving oddly. I took it to a mechanic who has told me...
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  My car has developed a fault, what are my rights? 10 Jan 2022 (Ask HJ)
  I recently bought a 2014 Subaru WRX STI from a secondhand dealer, which came with a three-month engine and gearbox warranty. A week later, there was a...
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  My newly-bought car clunks in lower gears. Is this normal? 20 Apr 2021 (Ask HJ)
  I recently bought a 2017 diesel Ford Focus, which clunks in the lower gears when I release the clutch. I have been told by Ford that it is the dual mass...