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  Ford S-MAX engine failure after 44,000 miles 17 Oct 2016 (Ask HJ)
  I bought a six month old Ford S-Max from a dealer in 2011. The car had 6000 miles on the clock when I bought it and has been regularly serviced ever since....
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  Mercedes-Benz C-Class coolant problems 25 May 2016 (Ask HJ)
  My Mercedes-Benz C250 CDI W204 is four years old with just under 32K miles on the clock. Yesterday it came back from its service and the dealer informed...
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  New car damaged on deliver 4 Jun 2014 (Ask HJ)
  In January this year I bought a brand new Peugeot 207cc. I paid a £500 deposit in October last year with my credit card and paid the balance a week before...
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  Why does the RAC provide a one-month warranty when consumers are protected for six months anyway? 28 Sep 2013 (Ask HJ)
  I note a RAC advertisement in this week’s Telegraph Motoring for used cars. It mentions a warranty - a minimum of one month supplied by the dealer. In...
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  I bought a cheap Ford Mondeo which broke down - does the dealer have any responsibility? 31 Jul 2010 (Ask HJ)
  I bought a 1999 Ford Mondeo 1.8i two weeks ago for £895 from a dealer. I was told it would be serviced and, for them, safety was paramount and that I would...
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  Volkswagen Scirocco gearbox failure 10 May 2016 (Ask HJ)
  The gearbox on my Volkswagen Scirocco 2.0 diesel failed at high speed on a motorway, with the wheels locking solid. A frightening experience. Gearbox...
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  Oil consumption 8 Apr 2011 (Ask HJ)
  I have a 2001 Hyundai Accent 1.5L SOHC engine with 135,000km reading on dash It used to consume engine oil upto 500ml per 1000km, I got the engine overhauled...
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  Can I reject a used car because of a faulty battery? 20 Jun 2023 (Ask HJ)
  I bought a used car less than two weeks ago. It's a 2016 reg. The battery has failed three times since I bought it. The first time a friend jump started...
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  I've bought a Toyota Yaris which has turned out to be an ex-rental car. Do I have any recourse? 1 Sep 2010 (Ask HJ)
  I bought a nearly-new Toyota Yaris from a Toyota dealer. When the logbook came through I found it was ex-rental. I wouldn't have paid so much had we known....
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  Ford Kuga engine failure - what are my rights? 28 Mar 2015 (Ask HJ)
  My five year old Ford Kuga with 48,000 miles on the clock requires a new engine. Ford doesn't think this is unreasonable and refuses to pay for the repairs....
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  I bought a used car from a dealer but after just two weeks it needs expensive repairs - should this have been picked up? 15 May 2019 (Ask HJ)
  I recently bought an 8-year-old car from a national chain. The car has a full main dealer history and is in generally very good condition. There were a...
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  The air con has stopped working in a used car we bought two months ago - what are our rights? 13 Apr 2017 (Ask HJ)
  My daughter bought a used 2011 Vauxhall Astra 1.2 with 76k miles on clock in Feb this year with a 3 month warranty, but the air-con has stopped working....
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  Got a problems with a used car - what are my rights? 15 Oct 2016 (Ask HJ)
  I bought a 2012 Volkswagen Passat two weeks ago from an independent dealer. I took it to a Volkswagen dealership today to replace the cam belt (it has...
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  Should we reject our Land Rover Discovery Sport? 5 Jun 2016 (Ask HJ)
  My sister bought a Land Rover Discover Sport two weeks ago. She went back to the dealer yesterday to have some scratches sorted out. However, when the...
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  Bought a clocked car 11 Jul 2015 (Ask HJ)
  We bought a 2013 SEAT Leon last week with 18000 on the clock for £9500. We have just found out the car has been clocked. Are we within our rights to return...
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  MINI power steering pump failure - Should the dealer pay? 13 Dec 2013 (Ask HJ)
  The power steering pump (PSP) has failed on my wife's 2004 MINI. I understand that this is a common problem and my local dealer has refused to offer any...
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  My brand-new Mercedes-Benz C-Class is suffering from repeated faults. Can I return it? 11 May 2013 (Ask HJ)
  We have purchased a brand new C250CDI Auto estate from our local Mercedes-Benz dealer. In the first month of ownership there has been a problem with the...
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  My Peugeot 307 HDI has a lot of problems. What can I do? 27 Aug 2010 (Ask HJ)
  I bought my Peugeot 307 HDI 2-litre diesel just over a year ago and have had nothing but problems with it since I got it. The dealer turned out to be unreliable...
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  My daughter bought a used Smart Fortwo with inaccurate mileage and a number of problems - what should we do? 28 May 2010 (Ask HJ)
  My daughter bought a Smart Fortwo Cabriolet (used) which was said to have been serviced and MoT'd before she picked it up. They gave it an advisory saying...
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  Can a dealer sell an accident damaged car and not disclose it? 24 Jul 2013 (Ask HJ)
  I purchased a 2010 Volkswagen Polo on behalf of my Mum from a local authorised dealer. Within a week of getting the car, my Mum noticed a clunk upon starting...