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I was sold a rotting car - how do I report this? 22 Nov 2021 (Ask HJ)
I found a Hyundai i20 from a large dealer group. A video was arranged, a deposit made and arranged for it to be delivered to a local branch. They advised... -
I did a 250-mile, 7-hour trip in my diesel car. How would an electric car have coped? 7 May 2021 (Ask HJ)
Last bank holiday Monday, I travelled the 260 miles from Edinburgh to the North Midlands in my diesel Hyundai. I still had enough fuel for another 250... -
My Volkswagen Golf 1.5-litre has had issues from the start. Are Volkswagen doing another update? 1 Oct 2020 (Ask HJ)
I bought a 2017 Volkswagen Golf 1.5 TSI Evo in 2017 and have had the same misfiring issues many other people have reported. I took it to the dealership,... -
My new car was delivered in bad condition - can I reject it? 21 Apr 2017 (Ask HJ)
I bought a new Jeep Renegade via Carwow. Firstly, it was driven to my home, from the dealer, which I have since noted is some 240 miles away. This was... -
BMW Runflat Tyres 4 Jan 2016 (Ask HJ)
I have a BMW 3 Series Touring (320d X Drive) with P7 runflats. I value the security they provide in being able to continue driving, albeit for a limited... -
Misplaced faith in Volkswagen products? 10 Oct 2015 (Ask HJ)
As a family we have purchased approximately 14 new Volkswagen cars over the years and we made the decision to by because of their build quality, reliability,... -
Buying a second hand 4x4 / large family car - any ideas? 20 Jan 2015 (Ask HJ)
I currently have a 2003 Range Rover Vogue with c. 92k miles on the clock. I have owned the car for 4 years and have very much enjoyed it. We live in Scotland,... -
Yeti 'Engine Fault' warning 16 Oct 2012 (Ask HJ)
We love our two year old Yeti 4x4 diesel (or at least we did). A couple of weeks ago after a couple of hours at a steady 70mph on the A1 the glow plug... -
Why does Mercedes Benz not have a petrol C-Class in its dealer fleet? 20 Aug 2012 (Ask HJ)
I recently enquired about the new Mercedes C-Class Coupe and after much deliberation decided to opt for a petrol model as I do not do the mileage to warrant... -
The reason for the set price of diesel is partly to do with refinement processes. 19 May 2012 (Ask HJ)
You gave the correct explanation to PW of Leicester regarding the price of diesel. To expand on it, the fraction of the barrel that the diesel comes from... -
Found out my Mercedes-Benz C-Class is ex-rental. Do I have grounds for complaint? 17 Mar 2012 (Ask HJ)
I bought a 2011 Mercedes-Benz C250 Bluefficiency Sport CDI Auto with 13,800 miles three weeks ago from a Mercedes dealer for £24,000, which I think is... -
Mazda RX-8 poor compression 12 May 2011 (Ask HJ)
I have a 2004 Mazda RX8 192 that I bought in April 2005 with 5,000mls on the clock. I bought it from a Mazda Dealer with a full service history and I have... -
Are Volkswagens really as problematic as you say? 22 Apr 2011 (Ask HJ)
I know you question your loyalty to Volkswagen, but they can't all be that bad. I know a lot of people put in complaints about them, but there are a heck... -
The dealer who sold us a secondhand Golf is refusing to fix an idle problem - how should I proceed? 21 Mar 2011 (Ask HJ)
I should be grateful for your advice on the following issue. My daughter bought a secondhand Volkswagen Golf 1.6 SE 2003 60,000 miles for £4,000 from a... -
A car to suit all needs 5 Mar 2011 (Ask HJ)
Apologies if this comes across as a rather long winded one... The decision isn't an easy one, hence a simple bit of advice would be most gratefully received! My... -
Privileged customer 7 Nov 2009 (Ask HJ)
I own a 2005 Renault Grand Scenic 1.9CDi Privilege that has done 52,000 miles. I bought it used a year ago. We were travelling back down the A9 from Dornoch,... -
Why does the engine fan of our car never come on? 13 Dec 2019 (Ask HJ)
We have a Peugeot 206 HDi and we have never ever heard the fan cut in Is there a way of checking that the fan does cut in and what temperature should it... -
Need a capable 4x4 for light off-roading and towing 21 Nov 2018 (Ask HJ)
I am looking to buy a vehicle for my 20-minute commute. The car will also need to cope with occasional off-road towing of a 750kg trailer. I cover 15-20,000... -
What's the rotten egg smell in my car? 22 Jul 2017 (Ask HJ)
My 2010 Toyota Prius has been stuttering and there's a rotten egg smell. I've sent it to Toyota for repairs. What could be the problem? -
Need a used small family car for £5000 - what would you recommend? 23 Nov 2016 (Ask HJ)
I have £5000 to spend on a used car. It must have five-doors and space to fit a buggy in the boot. I have been looking at the Mazda 3 (2010 model), are...