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I borrowed my dad's small van and was stopped and fined for having no insurance despite having full comp cover? 6 Sep 2019 (Ask HJ)
I have fully comprehensive insurance and borrowed my dad's small - non-commercial van. I was pulled by the police and was given a penalty of £300 and six... -
We have been advised to use an accident management company rather than inform our insurers of an accident? 18 Jul 2019 (Ask HJ)
My wife was involved in an accident this morning (not her fault) and the local Volvo dealer wants us to use an accident management company and says not... -
How long do I need to drive at speed to get the DPF to regenerate? 25 May 2019 (Ask HJ)
I owned an Evoque that had issues with the DPF. But when a diesel flags up that the DPF needs a regen, how long time or distance wise do you have to get... -
My car makes a terrible noise above 60mph - what could it be? 20 Mar 2019 (Ask HJ)
I’ve bought a second hand Skoda Fabia and had it for less than a year. I’ve noticed recently that the noise in the car is very loud when it reaches 60mph... -
Is it dangerous to use cruise control in the wet? 8 Jan 2019 (Ask HJ)
Is it dangerous to use cruise control in the wet? Does it cause problems should you aquaplane and does it make the car go faster, so causing accidents? -
What small car for £5000 do you recommend? 12 Dec 2018 (Ask HJ)
I want to replace my old 2003 Smart as a runaround. I need two doors, preferably four seats which when not used gives me a good space for a load. An automatic... -
Why is the gear selector on my 1991 BMW 525 very stiff? 27 Sep 2018 (Ask HJ)
I recently wrote to you about problems with a 1991 BMW 525 SE automatic. After a very robust drive in a hilly domain the selector of the gearbox selector... -
What small yet comfortable car would you recommend? 22 Jun 2018 (Ask HJ)
I have driven a Mercedes S-Class for years, but now that I am in my late 80s I want a smaller car, but with comfort as near the S as possible. Of course... -
Is it worth paying more for protected No Claims? 27 Mar 2018 (Ask HJ)
Is it worth paying a higher insurance premium on my Volkswagen Up to protect 15 years of No Claims Discount? -
What cars would you recommend as possible future classics? 9 Mar 2018 (Ask HJ)
What cars would you recommend as possible future classics? They must be automatic and reasonable to maintain. -
Why is my second year car tax more than I expected? 21 Feb 2018 (Ask HJ)
My Kia Sportage has CO2 of 175g/km and I understood that my second year tax rate was £140 but I have just received my reminder and it states £220 for the... -
Would you recommend a Ford Transit Custom or a Volkswagen Caddy? 19 Feb 2018 (Ask HJ)
Which is the better van, a 2014 Ford Transit Connect or a Volkswagen Caddy? -
Why is my Volkswagen Passat juddering when I start it? 24 Aug 2017 (Ask HJ)
I have a 2010 Volkswagen Passat CC automatic diesel. It's started to judder when I start it. Any ideas what it could be? It's driving me mad. -
I want a used SUV that offers refinement - what do you recommend? 4 Jul 2017 (Ask HJ)
I'm looking to buy an automatic mid-sized used SUV, with a budget of approximately £17,000. I've narrowed the choice down to an older BMW X3, Mazda CX-5... -
I received a PCN after paying via my phone - but they've refused my appeal? 5 May 2017 (Ask HJ)
I parked my car in a private station car park as I do most weeks. I came back one evening to find a PCN on my car even though I had called earlier that... -
Looking to buy the safest car for a young driver - which have autonomous breaking? 29 Mar 2017 (Ask HJ)
I'm looking to buy the safest car for a young and newly qualified driver. Cars with autonomous breaking would appeal ideal - which (if any) would you recommend?... -
What do you think about the Kia Cee'd? 11 Jan 2017 (Ask HJ)
I'm thinking of buying a 2 year old Kia Cee'd. The nature of my motoring means I need either the 1.6 petrol or the 1.6 diesel. My preference would be for... -
Why does my Skoda Superb DSG judder at low speeds? 26 Nov 2016 (Ask HJ)
I've noticed an occasional 'judder' when moving off in my 2012 Skoda Superb automatic petrol estate. It has the seven-speed DSG gearbox. Am I right in... -
Used car has a faulty DPF - what are my rights? 16 Nov 2016 (Ask HJ)
Six months ago I bought a car from a well-known dealer for £10,000. It had done 30,000 miles when I bought it and I took out a warranty for three years.... -
Volkswagen Polo won't start 13 Nov 2016 (Ask HJ)
I own a 2003 Volkswagen Polo. It has a 1.4 petrol engine, automatic gearbox and has covered 90,000 miles. Recently it developed an intermittent start-up...