MINI Cooper S - Condensation in rear lamp cluster

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Wed 4 Jul 2012 17:20
MINI Cooper S - Condensation in rear lamp cluster - lolaminnie

I have a 5 week old Mini Cooper S that when it is washed the O/S/R lamp cluster starts to mist over - this is quite minimal to start with but then gets worse over a couple of hours to the effect that 3/4 of the lens is covered in mist. This lasts for 24 hours. I have taken it back to the dealership, who to be fair only saw the beginning of the mist and said that this was acceptable - I am not at all satisfied with this relpy as I can see the situation only getting worse - Why is it only affecting one lamp cluster - dealership couldn't answer that one. Any advise on the matter would be appreciated.

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Wed 4 Jul 2012 17:32
MINI Cooper S - Condensation in rear lamp cluster - Collos25
Not acceptable ask the agent to change it the reason being the seals are faulty.
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Wed 4 Jul 2012 19:34
MINI Cooper S - Condensation in rear lamp cluster - gordonbennet

Where do these expensive makes dealers get the staff from?

I'd be looking for another, competent, dealer.

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Thu 5 Jul 2012 17:23
MINI Cooper S - Condensation in rear lamp cluster - lolaminnie
an update for you - I kicked up a fuss and took the car back to show them after a large downpour of rain on 04.07.12 so they could see the droplets of water inside and they have now agreed to change the light.

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Thu 5 Jul 2012 17:53
MINI Cooper S - Condensation in rear lamp cluster - gordonbennet

Good, thanks for the update.

Pity you had to get assertive to get an obvious fault rectified.

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