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Whose Insurance to Use - Car Accident - patfig

I need a it of advice.
A guy drove intio my wifes car today ( no one hurt) but he came out of a give way, and wallop.
He immedialtely admitted liability and gave all insurance details etc.
We let our insurance company know and they passed us on to their specialist claims handling company who want to sort it all out for us including a hire car.
Meanwhile the "guilty" partys insurance company have left a message on our answer machine offering us a free car hire and to have our car fixed up.................

Do we go with our own insurers claims company or the other one??

All advice appreciated

Whose Insurance to Use - Car Accident - thunderbird

Don't use the claims handling company, you could end up with a huge bill. Simply take the car to an authorised repairer (or have them collect it) and let them take it from there. If you have a loan car as part of your policy they will supply one.

Whose Insurance to Use - Car Accident - patfig
I
Whose Insurance to Use - Car Accident - patfig

car looks deffo like a write off