I rejected a new car - when will I get a refund on the VED?

I’ve rejected a new car and have been refunded my money minus three months road tax. After six weeks, I've had nothing back from the DVLA for the remainder of the tax and the dealer won’t reply to my emails....

Can I reject my new EV which refuses to charge?

I took delivery of a new MG EV4 Long Range Trophy on the 29th of April. They were only able to charge it to about 100 miles due to various problems at the dealership. I drove it for about 22 miles and...

Should I reject a faulty car that has now been off the road for six weeks awaiting repair?

I bought a faulty car from a dealership and realised it within just 12 hours. The repairs are going to take 6-8 months as the part required is not available and on back order. What’s my position? The car...

My brand new Alfa Romeo has developed a gearbox fault, what are my next steps?

Our 1 week old Alfa has been diagnosed with a gearbox problem, what should I do?