Colleague's car was hit in the side. Car value £1500 and cost of repair was put at £1500. An obvious write off..............but garage said you have other damage that we can do if you pay £300. Colleague agreed and insurance company authorised the repairs.
Colleague went to collect car, paid £300, and staff went to collect the car from the compound. On the table was the invoice to the insurance company, which my colleague read. The invoice was for £800.
Can anyone offer a logical explanation for this?
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