Mazda 5 - urgent help needed please re mazda 5 return

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Fri 19 Aug 2011 01:15
Mazda 5 - urgent help needed please re mazda 5 return - hunnybugs1

Can someone please help me? Basically, I bought a Mazda 5 two weeks ago and it has already been back in the garage with some problems. The garage says they can't find any faults and now, to top it all off the battery has died. I want to return the car for a refund and just wondered if anyone here can help me with advice on this or point me in the right direction. I know there is a 30 day guarantee but the garage haven't told me the conditions. I should point out that I phoned the garage yesterday to tell them I am still having problems and they said they would arrange for the car to be picked up and checked out but I havent heard back from them since.
The problems are:-

intermittent clunking noise when in low gear and resistance in acceleration
steering wheel shuddering at 50mph
power door sometimes fails
fog light slipped and wont go back in
slow puncture
(dead battery)

Please can someone advise asap before the 30 days is up as I just feel I paid a lot of money for this car and I just want my money back!

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Fri 19 Aug 2011 13:40
Mazda 5 - urgent help needed please re mazda 5 return - Cris_on_the_gas

You should really give them a chance to recify the problems. From your symptoms above could the wheel shuddering be due to incorrect tyre pressure du to slow puncture. Dead battery and Power door failing could be related.

You don't say how old the car is orr what you paid for it which could be very relevant to getting your money back.

Worth asking exactly the 30 day guarantee is for.

I would be chasing them to get it pick up or get it round there if you can. Reckon your on to a loser with the slow puncture as this could have happened during your driving

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