so basically, its ok for a manufacturer to sell a car stating it has a X feature which never works off the production line and fix the issue at their leisure? Thats kind of what your saying Lucy. If i'd known that when buying a car then i might of brought something else!

You mention that "as long it is repaired in a reasonable time". I have had this issue since purchasing my car in June 2010. The fault was reported to the dealer on the same day as purchase. It is now nearly 8 months later without resolution and after contacting Hyundai UK 3 times. Their response each time is that they cannot commit to a fix yet.

Lucy,

Thanks for you prompt reply. Details of other owners having the same issues can be found on the UK Hyundai owners club forum and the wroldwide one as well. I have picked up the same issue owners in Australia are having as well. The fault only seems to affect the manual transmission cars. The links to the the forums are as follows:-

Hyundai Owners Club of Great Britain

Poll of owners having the issue http://www.hyundaiownersclub.co.uk/forum/viewtopic.php?id=3544

Original cruise control issue http://www.hyundaiownersclub.co.uk/forum/viewtopic.php?id=2879

Hyundai Owners Club Worldwide Forum

http://www.hyundai-forums.com/t53724-santa-fe-2010-crusie-control.htm

Regards

Andy

Edited by dullin37 on 17/02/2011 at 12:42

Hyundai have accepted this as a design issue and are pressing for a fix. This from them:

Thank you for taking the time to contact Customer Services regarding your continuous concerns relating to your Hyundai Santa Fe.

Please be advised at the moment we no confirmed timescale on when a solution to the cruise control issue will be released to our dealerships.

As ever we remain committed to finding the solution and are patiently working with Korea to assist them with this important task.

I understand this must be very frustrating for you and can fully appreciate you are wanting this matter to be resolved in a timely manner.

As soon as we have any further update relating to the cruise control your dealership, XXX will be made aware and they will contact you directly to update you.

Once again than you for taking the time to contact Hyundai Customer Services, giving me the opportunity to respond

I had the clutch switch adjusted as far as it would go by the dealer. It improved the issue but it still happens when clutch burning in traffic jams for e.g.. Hyundai UK still have no fix for the dealers and are quote "waiting patiently" for Hyundai Korea. I am past being paitient but they are now ignoring further pressure.

My next step will be a small claim re a failuire to repair under warranty

Heard it all before. Letter from Customer services is standard letter to all. My next step is the legal route under the sale of goods act. Repair, Replacement or Refund

George - try using Google Chrome or Firefox to post on here. Internet Explorer is no good, and never will be.