Hyundai ix35 - part exchange

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Sun 3 Oct 2010 19:04
Hyundai ix35 - part exchange - india23

Hi, can you please advise me, I ordered a Hyundai ix35 on 15th May, with an expected delivery date of 31st July.

When I placed the order the dealer agreed a part exchange price for my old car which he put in writing on the invoice, with the outstanding balance due to be paid at the time of delivery. (less my £500 deposit). Have been told the car has just arrived in the UK and should be with me in a couple more weeks, however dealer is now implying that he will not honour the original part ex price which I have in writiing on the invoice, my car is in the same condition it was when he agreed the price - can he do this ?

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Sun 3 Oct 2010 20:31
Hyundai ix35 - part exchange - LucyBC
The chances are not but how many more miles have you done?
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Sun 3 Oct 2010 21:16
Hyundai ix35 - part exchange - india23
The chances are not but how many more miles have you done?

2000 miles since the order was placed 5 months ago, the car is still a low mileage vehicle for a 5yr old car doing an average of 5000 miles a year.

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Mon 4 Oct 2010 06:55
Hyundai ix35 - part exchange - LucyBC
I think you should hold him to it as part of a binding contract with you always willing to uphold your part of the bargain. Given the age and mileage any change in value should be minimal
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Wed 6 Oct 2010 14:13
Hyundai ix35 - part exchange - pedrogonzalez

although the majority of vehicles will depreciate each month normally in accordance with glases guide values your dealer should honour the original value for your part exchange and seek a claim on the manufacturer for his loss- not the dealers fault - he doesn,t make the cars.

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Wed 6 Oct 2010 17:49
Hyundai ix35 - part exchange - india23

although the majority of vehicles will depreciate each month normally in accordance with glases guide values your dealer should honour the original value for your part exchange and seek a claim on the manufacturer for his loss- not the dealers fault - he doesn,t make the cars.

That is exactly what I thought he should do, however after meeting with him today, he is insisting on reducing the value by £1000, I am not sure where I stand legally as I really want the new car after waiting 5 months for it when I was originally told a 2 month wait, there is no damage to the car and the mileage remains low. I think I will end up having to pay the extra £1000, but am considering legal action after I take delivery of the car for his breech of contract of the original contract we both signed in May.

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Thu 7 Oct 2010 12:38
Hyundai ix35 - part exchange - pedrogonzalez

can't say too much, but tapping my nose with my finger, a little bird tells me that the delivery problem of new IX 35;s is common knowledge and Hyundai themselves are offering £500 worth of free accessories as a sweetner - (nudge nudge wink wink)- contact Hyundai customer services if your dealer isn,t responsive to this. cheers

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