Hello, I got a new i10 today (yes under the scrappage scheme) but I've got two worries about it.
First, when I checked the car over I noticed a small mark on the fabric trim by the sunroof edge that could have been a dirty thumbprint or a sign of a leak (there were some other similar marks on upper boot trim). I pointed these out to the dealer (who I think has a good reputation), asking for them to be noted in the sales invoice. The dealer said they'd valet it and if the marks returned and it did turn out to be due to water, they'd sort it under warranty.
Unfortunately, as the dealer was snowed under with sales from car scrappage and it was near the end of the day, they asked if I could return when it was quieter for the valet and also, they'd had problems printing out the invoices so aside from my card receipt, all I've got is a handwritten note scribbled on a compliment slip mentioning the marks and confirming I've paid in full (so hopefully no dodgy extra admin fee!!! - yes I know this all sounds dodgy and as I did go along with a 'checklist' to avoid getting fobbed off by any potential dodgyness, I am amazed that I accepted this - but as they are proper dealers and were obviously very busy and with the car scrappage scheme being a bit of an admin. nightmare, I reluctantly accepted what they said).
Unfortunately, I've just checked the car after a real downpour and I think that the sunroof mark is slightly moist so I'm fearing that despite going for the supposed 'worry-free' new car, I've got a leaky dud. :-(
Second - on the drive home from the dealer I opened the sunroof fully (it was sunny at that time) but when the car got to 20mph, an unbearable vibration noise started coming from the front edge of the sunroof. Has anyone else had or heard of this problem with the i10 Style sunroof?
It was so bad that I didn't check what happened at higher speeds but hope to do this when the weather is better. I may also adjust the aerial angle or remove it altogether to see if that is the cause. If the noise doesn't go away I'm not sure what to do.
I've never bought new or under warranty before so any advice on how to approach the dealer about these problems would be much appreciated.
Thanks
Edited by Dynamic Dave on 19/05/2009 at 01:34
|