As above, if unburnt diesel fuel is getting into the sump then a seal on an injector or on the fuel pump has failed, and the engine will soon follow suit unless the damaged seal is replaced.
But if the oil is just black, that's entirely normal for a diesel, again as said above.
I'd interrogate the dealer service manager very closely on this one. At least you have it on the service record that the problem has been reported.
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Hi everyone, thank you for your replies. The reason I to my car back to the dealer was because a message appeared at under 4000 miles, saying 'service required' They sent a driver to pick up the car and later in the day the service manager called me to say that 'the oil in my car was of poor quality'. Then he called me a second time to say that as I only travel short journeys he thought diesel was getting into the oil. They simply replaced the engine oil and returned the car. I have since telephoned Jaguar factory customer service team who waffled on about a filter in the exaust system being the cause of the problem and when I pressed him to explain in more detail he went very quiet (I thought he had hung up) Then he said he wasn't technical and that a letter would be drafted and sent to me in due course. so I will now simply wait for my letter and then take it from there. Anyway, once again thank you for your interest. If you have any more thoughts on the matter I would be most grateful and I will of course inform you of any developements. Kindest regards, Wigman
Thank you for your comments about the seal on the injector or fuel pump. I will raise these points with Jaguar. Wigman
{all the individual thank you posts removed and this one generalised with "Hi everyone, thank you all for your replies" - ie it tidies things up a bit}
Edited by Dynamic Dave on 10/10/2008 at 01:40
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Wigman,
I didn't realise the X-Type has a diesel particle filter. That changes my initial diagnosis, as I've had a very similar experience.
I have a new Mondeo 2.0TDCI (delivered Feb 2008) with a diesel particle filter.
At 3500 miles I had the oil service light pop up (service interval is 12,500 miles). Similar to a number of other owners of the 2.0TDCi.
I had no other warning lights, oil level is fine. Never needed to top up.
Rang the supplying Ford main dealer (very helpful on this matter) and they told me it's a known problem.
The fix is an oil & filter change and an ECU update, they say.
The service manager says it's an oversensitive sensor relating to the DPF, which reports the oil has become contaminated and is putting the DPF at risk. The ECU update is supposed to reset the parameters for the sensor.
Oil drop, filter & update is free, under warranty. Presumably Ford are hedging their bets, as it's cheaper to do a quick oil / filter change than risk having to replace DPFs under warranty later on ...
Hope this helps you.
Edited by craig-pd130 on 10/10/2008 at 11:59
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Thank you, craig-pd130, for the info relating to your Mondeo. I think your imput will go a long way to solving my X Type problem. I will be contacting the dealership on Monday and will let you know the outcome in due course. Kind regards, Wigman.
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