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Insurance Injury Offer - Glacier
I was hit from behind last year and my car was written off. It's been established it wasn't my fault and I'v pretty much replaced my car like for like.
I've had an offer from the soliciter for personal injury, but never having been in this situation I'm looking for a little advice.

I've been checked out mediacally and after 6 weeks off work I've been judged to have whiplash and soft tissue damage to wrist and back which has been suggested will clear up within a year.
Never had any trouble with either before and both are still sore. Physio has been suggested.

Personal injury offer is for £3500 and £400 for physio, but if accepted the third party accepts no more liability for further health problems.
Not sure if the monetary offer is good or bad (it's less than the hire car charges - the bandits), but my main concern are any long term back or wrist problems.

I've heard nightmare stories of ongoing health issues long after the money has been spent. I've also heard of people getting a lot more payout too.

Any ideas?




Insurance Injury Offer - oldnotbold
You really need to employ a specialist lawyer in this field. My guess is that the insurers' current offer is about 50% of what a good negotiator can get you, and if you are already out of pocket, then it's clear it should be rejected. Don't try and do it on your own.

A friend, who was fit at the time of a similar incident, had at least three years of trouble afterwards. The other driver was uninsured.
Insurance Injury Offer - Glacier
This amount has been suggested by the appointed insurance soliciter - I would have thought they were acting in my best interests, but it seems like they just want to process me.
Insurance Injury Offer - Falkirk Bairn
I had simialr experience 7.5 yrs ago. Neck was painful from day 1 and over the next 3 months almost seized up - got physio (paid it myself as there was a 6 mth NHS wait - £200 for 4 treatments)

Sued for damages + excess, + Injuriess to neck. After 18mths the neck wa OK most days - 3/4 days per month popping paracetamols and after 2 years it was less and no paracetamols.

In the end my neck is OK and the 2 week old car was fixed.

I got £4000 for the neck, £250 for excess and odd expenses, £200 for physio. My lawyers bill was almost £1000, I was £400 for 2 visits to a specialist to examine my neck, take X-rays etc and produce 2 x reports (12 mths apart).

The car damage was about £1000 which the 3rd party Ins Co eventually paid and I got my NCB back.

I got an excellent lawyer with one of the Edinburgh law firms - recommended by my local solicitor - he was 100% on the ball and even forecast to the month when I would have a settlement - 23 months from the date of the accident.
Insurance Injury Offer - L'escargot
.......... there
was a 6 mth NHS wait .........


The delay would have been because of the waiting time to see an orthopaedic surgeon. I paid to see the surgeon privately (which reduced the waiting time to a few weeks) and then had the treatment free on the NHS.
Insurance Injury Offer - L'escargot
Physiotherapy is (or at least was) available free on the NHS, although it might need you to see an orthopaedic surgeon first. The process can be speeded up by seeing the surgeon privately ~ I found it was well worth the money. You can then be getting treatment while you're still negotiating the compensation.
Insurance Injury Offer - BrianW
That offer sounds derisory.

SHMBO was knocked off her scooter when stationary and had a back injury, bruising etc., but no time off work

The first off as about £3k, but it was winched up to £8k.

I would have thought yours was worth a bit more.
Insurance Injury Offer - MVP
My brother worked in car insurance claims, he reckoned £7k was normal for wiplash compensation, but this was 5 + years ago

MVP
Insurance Injury Offer - FotheringtonThomas
if accepted (MONEY) the third party accepts no more liability for further health problems.


That does not sound to me like a legitimate condition. Anyone know?
Insurance Injury Offer - BrianW
An offer is normally in full and final settlement.
That's why you need a medical assessment before accepting.
Insurance Injury Offer - FotheringtonThomas
An offer is normally in full and final settlement.


Yes, I know that's what they *say*.

That's why you need a medical assessment before accepting.


I think a legal opinion would be at least as worthwhile. I do not think that the condition is legitimate.
Insurance Injury Offer - Chris M
Perfectly legitimate. They make you an offer and, if you accept it, that's the end of the matter. Their policyholder was negligent and they have made an offer of compensation in full and final settlement.
Go and see a solicitor straight away. They may recommend you seek a medical opinion. All will be recoverable from the other party as long as it is reasonable
Insurance Injury Offer - doctorchris
Firstly, I believe that your age is quite an important issue here. Soft tissue neck and back injuries are almost the norm these days if your car is impacted from the rear. This sounds alarming but in the past the injuries were much more serious in such cases.
If you are young(ish), say up to about 35, then you will make a full recovery and could cause yourself a lot of hassle, grief and fees to pursue this further. The wrist injury is another matter. I don't know enough to comment.
If you are older then you may have pre-existing spinal problems such as disc degeneration, arthritis and even osteoporosis which could all have been aggravated by the accident and may result in long-term pain and disability. An assessment by a reliable spinal specialist, not just any old orthopaedic surgeon, might then be worth while. The costs here could really mount up as x-rays may be pretty useless and MRI scanning and bone density studies may be called for so make sure you know who will pay the bills.
Good luck, however you follow this through.
Insurance Injury Offer - doctorchris
Re physio, in the case of any spinal injury, if significant pain is present 2 weeks after the injury, an NHS GP should refer urgently for physio and should expect the NHS physio dept to respond urgently. No need to x-ray or go through an orthopaedic surgeon unless there's evidence of spinal damage other than to soft tissues which a good GP should be able to determine.
Insurance Injury Offer - Glacier
This is AFTER seeing a mediacal expert.
The compensation is what MY soliciter is suggesting I should claim.
My biggest problem with this is the final settlement part.
I don't want to be plagued with back problems for the rest of my days.
I'll be speaking to the soliciter and finding out what my options are.
As far as I'm concerned it's not a risk worth taking.
Insurance Injury Offer - doctorchris
It all depends on what you mean by "a medical expert". Was it a GP doing medical assessments in his spare time or an orthopaedic surgeon specialising in spinal injuries? What investigations did they have to look at and, again, the age bit is important?
I don't want to suggest this in your case but there is a condition called "compensation neurosis" where an individual becomes so wound up and eventually anxious over the future outcome of their injury that it leads to severe problems with anxiety and depression that make life a misery and are very difficult to unravel and treat.
Insurance Injury Offer - Glacier
I was X rayed 6 weeks after the incident and nothing untoward showed up.
The "expert" was indeed a GP who specialised in sports injuries and did this kind of assesment on the side. My age is older than 35 but under 40, reasonably fit with no history of problems.
Wrist was described as a sprain.
I think basically he was saying "look, it's whiplash - you'll get over it in under a year, maybe sooner if you have physio".
Which is fine.
It's just a bit of a shocker that if you accept the monetary offer you have no comeback if the injury persists.
Insurance Injury Offer - doctorchris
If I was in your situation I would accept the money, have fun spending it and put the whole horrid incident behind you.
Insurance Injury Offer - rtj70
I think any settlement will use the words "full and final". Whether it could be challenged later I know not - but that is what they will offer. So the question is how much to accept.

We were re-ended by an HGV on an autostrada from Milan Malpensa airport and luckily we did not get whiplash. We had x-rays and given foam collars to wear but the collars hurt our necks. So we stopped using them. The car was about a foot shorter and the roof compressed badly (cuting into my head so I definately was hit and cut badly).

When we got back everyone said "are you going for an injury claim". We were lucky to survive! I have a 1"+ scar on the back of my head and my wife has a scar on her lip and a broken tooth (fixed now).

What I'd ask is how much will you accept and then perhaps move on. Yes you might get more problems but you're probably okay and regardless of what you get it will use the words "full and final offer".
Insurance Injury Offer - Glacier
Unsurprisingly "the boss" has already allocated the funds.
I'm just a bit miffed I can't get a full time gardener!
Insurance Injury Offer - GroovyMucker
Can I suggest that the effects are more serious than an orthopaedic surgeon would spot if you think it's sensible to ask for this sort of advice on a motoring forum?

Just being blunt; not intending to be rude!
Insurance Injury Offer - Glacier
Wasn't so much looking for medical advice - it was more the monetary offer.
Never been in this situation before so didn't quite know whether that was good or bad.
I was just very surprised that they pay you off and any future problems are not their concern as they gave you a few grand.
Insurance Injury Offer - GroovyMucker
... it was more the monetary offer.


That's what I thought you meant.

Helpful as most of us try to be, your question is one for a Personal Injury lawyer.


Edited by GroovyMucker on 06/06/2008 at 19:36

Insurance Injury Offer - Glacier
But not in a money grabbing way! I just don't want to end up getting stitched up and thought there was some kind of average payout.
It's more a case of they have been dodgy from day 1 and my naivety has landed me in this situation.
If it wasn't against the rules I would name and shame, and warn others of the much bigger payouts that have been made on my claim, but not to me!