Volkswagen Touran MPV (2003 - ) - 05 1.9 door mirrors - whats the legal position

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Thu 29 May 2008 14:33
05 1.9 door mirrors - whats the legal position - stevecritchlow
Hi
I've just bought a three year old Touran from a VW main agent, and despite all their talk of thorough inspection I quickly found out the electric door mirrors don't work either side. As the car had to go back anyway I didn't investigate too much, and assumed it would be a fuse or switch. When the car went back in they kept me waiting for half a day before telling me they didn't know what was wong with them as the diagnostic machne didn't say! they would have to have thecar back for a couple of days to find out what is wrong.

Anyway, they keep telling me now that they are waiting for parts from VW (presumably they have just ordered a huge pile on VW warranty and will pocket whats not used), but i've been driving around for three weeks now without adjustable door mirrors and am gettig fed up with the lack of service. So, what would you do in this situtaion. Am I being unfair on them, and if not, what would you do to pres the situation? Is there a legal requirement for the door mirrors to be adjustable (they put the car through an MOT and passed it beore I bought the car) that I could quote?

{wing mirrors changed to door mirrors. Sorry, pet hate of mine as haven't been fitted to the wings for years}

Edited by Dynamic Dave on 29/05/2008 at 14:57

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Thu 29 May 2008 14:49
05 1.9 door mirrors - whats the legal position - Dynamic Dave
Is there a legal requirement for the door mirrors to be adjustable


www.motuk.co.uk/manual_810.htm

Reason for rejection

d. not clearly visible from the drivers seat, or incapable of being adjusted to be clearly visible from the drivers seat.

I'm assuming the mirror glass can be manually pushed into the correct position, and therefore not being incapable of being adjusted to be clearly visible from the drivers seat?
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Thu 29 May 2008 15:30
05 1.9 door mirrors - whats the legal position - Collos25
You don't really think that garages check secondhand cars before they go out other than clean them .
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Thu 29 May 2008 19:43
05 1.9 door mirrors - whats the legal position - Dynamic Dave
Bump + moved over from Technical Matters for opinions on this side of the fence.
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Thu 29 May 2008 19:50
05 1.9 door mirrors - whats the legal position - Paul I
Just like Nwetwork Q there should be a check list signed off by the chief tech...If they didn't check this what else did they miss ? Serious they could have missed just this fault but I would be a little concerned.

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Thu 29 May 2008 22:47
05 1.9 door mirrors - whats the legal position - daveyjp
This is a good example of why its a good idea to do your own thorough inspection before signing anything. Knock up a checklist and get yourself 20 minutes on the car alone to go through it.

My brother in law bought a 'thoroughly checked' Network Q car. It ran like a dog. After weeks of messing around someone decided to have a look at the air filter. It was so black it looked like a breeze block, yet a full service had been carried out before he picked it up - yeah right.
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Thu 29 May 2008 23:29
05 1.9 door mirrors - whats the legal position - stunorthants26
When I signed up for our Picanto last weekend, I made sure that I checked the car right through and made sure he listed the issues I wanted sorted in the deal ( buzz from the engine, smelly air con and tracking/wheel balance ) which is on the car order in black and white.
Gives you more leverage I find.
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Fri 30 May 2008 01:34
05 1.9 door mirrors - whats the legal position - Avant
That might even be the Touran driven (and loathed) by our erstwhile contributor Touran Van Man, formerly Renault Family and latterly Altea Ego. He probably hit the mirrors hard in anger. I wonder what became of him - he was always an interesting read. He rather bravely admitted to hitting a bus with his Laguna, and never quite lived it down.
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