had a sort of same issue with my Focus TDCi 03 plate , i paid £2000 for the garage (ford dealer0 to change lots inc the diesel pump. after 6 months it was found to be a chaffed wire under the gearbox. Meanwhile I had problems daily j
I am just about to claim my money back. I am yold I will get it,
Shame really as I would have loved to take them into sonme form of action over this.
Incidentally a Ford Field engineer (and I could name him - I'd rather you didn't - DD}) told me I needed a new engine because I had con rod damage.
Incidentally the Ford Customer Relationship centre is useless, they kept closing my claim and restarting it with a new ref number so as not to embarass their statistics as mt case went on so long.
I am days away from a meet with Ford to find out what they intnd to reimburse me as I am claiming the £2K garage bills and costs like lost wages etc taxi fares etc etc.
I have a TV channel who are keen to feature this.#
Plus other options on hold.#
Incidentally no one ever , dealer or ford said sorry.
WHY should I ever buy another new car off FORD can anyone say I should after being treated like something on the sole of their shoe.
Edited by Dynamic Dave on 20/11/2007 at 00:43
|