Car caught on fire after only having it a few hours - will this be on my insurance or the garage's?

We purchased a small car, for our son's first car, from a small garage for £1500. The next day it seemed to be misfiring, so I phoned the guy. He seemed very helpful and said to return it for a refund....

Our car alarm goes off every night because it wasn't fixed properly after an accident - what do we do?

Both doors were replaced on our 2013 Ford C Max and now the alarm keeps going off at night. We get error messages for child lock malfunction, service required, drivers back door open (then the door jams...

I hit a van parked on double yellows - is it my fault?

There was a large delivery van parked on a double yellow line blocking the lane of traffic. I had to reverse from beside the van to behind it to let another car pass me on my right hand side. While I was...

Can I choose where my car is repaired when I make a claim?

I damaged my 2018 Mercedes-Benz A-Class and unfortunately I had to initiate an insurance claim via my insurer. I was keen to get the car repaired at the local main dealer but my insurer said this would...