Sounds like you've got a dealer with the right attitude at least.
And a postman with the right attitude as well!
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Kudos to your dealer midlifecrisis.
Toyota and their dealers have an excellent reputation, but I have found the lack of follow-ups quite disappointing. After buying my Avensis (new) the only questionnares I received related to the dealer's premises and the selling/promoting of the finance. Nothing at all has been asked of me about the car itself. Not sure how Toyota expect to improve the product without seeking any feedback whatsoever. I'm very happy with the car overall, but there are numerous little things I would whinge about if given the chance!
I don't want chocolates or flowers, but some interest in what I think of their product would be good.
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chocolate chip biscuits
>>>
>>>>>>>>
>>>>>>>>>>>
no chip on pewgot dealers shoulder then ;-)
suggest go for mats and flaps next time ;-o
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Don't get me wrong..I couldn't be bought off with a tin of (very nice) biscuits. What I am impressed with is that they actually bothered to send them out, with a thank you letter and a questionnaire. While the car is faultless so far, any future problems will be easier to take if the dealer is a good one.
(And I got mats and a cargo net as well!) :)
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