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Sat 31 Dec 2005 21:07
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I'm quite sure that main dealers must form a significant part of the readership of this forum, even though they rarely openly contribute.

Next time my car has to have work done on it (which will be soon, see previous posts) I intend to leave a copy of the DISHONEST JOHN'S GUIDE TO SERVICE SCAMS prominently in the car to discourage rip off techniques.

Has HJ ever considered a subscription scheme whereby little stickers - say, similar to those affixed to the door chassis to indicate next service date etc - could be bought, signifying that the owner is a member of the HJ dealership monitoring forum and reserves the right to share his/her experience for the purposes of improving service standards generally ?

Rip off garages are exploiting fear, uncertainty and doubt in the owner, confident that this combination will be enough to deter most from doing other than shrugging their shoulders and paying up.

The advance threat of exposure would be sufficient deterrent in all but the most determined cases. Bullies always react in the same way.

It could also give HJ some very widespread and much deserved exposure.
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