Now that's what I call service

Honest John Back Room » Motoring discussion
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Wed 12 Jan 2005 16:49
Now that's what I call service - Mapmaker
'We will beat any price in town' ran the advertisement. So having called round every other exhaust supplier in the yell.com results for Ipswich for a new cat, I call them.

'Gosh it's expensive,' he says. 'I know.'

'#400 + VAT' he says, 'Have you had other quotations?'. 'Try less than half that,' I respond.

'#190 +VAT.' 'Try about #170 including VAT.'

'Oh. I'll see what I can do, call back tomorrow.'

I do. And get a different bloke. 'You were getting me a price.'

'I'll just check for you.' Taps on his computer

'#210 +VAT'

'Err it was #190 + VAT yesterday and you were trying to get the price down.'

Becomes abusive 'You didn't tell me you already had a price. [He didn't ask & I assumed that giving him my reg. number would enable his computer to find me.] Cannot give you a quotation before seeing the car anyway. And I'll need cash up front deposit.'

'I beg your pardon. You're not interested in providing a competitive price, then?'

'Blah Blah Blah!'


Only goes towards proving my theory that anybody advertising as 'beating any price in town' probably won't.
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Wed 12 Jan 2005 17:49
Now that's what I call service - P 2501
LOL!

These places are ridiculous. I have had a similar experience at a local outfit. I get incredibly angry when these people become abusive towards customers.

Absolutely right though MM, these places aren't interested in beating quotes in the slightest.
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