brought a car for £6400 paid full amount with credit card
had a look on their webb site the car is up for £5999
going to pick car up on saturday,what can i do about this thanks
|
Not a lot I wouldn't think. As with any purchase, if you enter into a contract to buy a product at a given price, and agree to this by offering means to pay (credit card) then whether they subsequently change the price is up to them!
Sorry, but true!
|
|
would it be worth while contacting the sales person and have a chat with him perhaps free service etc
|
|
Always worth a try, he can only say No! You could put on a petted lip and tell him that you have lost some of the enjoyment of your new purchase because of this and see if it sways him any!
|
|
|
You have nothing to lose by asking.
Similar thing happended to the wife she bought an armchair for x and when we went to the store to collect it it was in the sale for y (about £150 less); first she asked politely if they would do anything about the price given that if she knew it was going into the sale she would have waited. The answer was no so the wife says, OK I will have my money back so I can buy the one in the sale. The manager was called and within 5 minutes we had the chair for the sale price.
It should be possible to achieve something by asking, reduction, free service etc
as always
Mark
|
i want the car thats not the problem just feel ripped off
will phone tomorrow,i will check with credit card company
see what they say
|
I remember a Barclaycard advert a while ago with Angus Deyton that stated if the price went down after you had purchased something on thier credit card, they would refund the difference (or similar).
Im not suggesting this is still the case, but it might be worth checking with your card company to see if they ahave similar protection scheme.
Else do as suggested above - cancel the order/get a refund and then rebuy at the current price.
Dave
|
|
can i still cancel the order even though sighned contract
|
Check that the £5999 is actually the full price. There may be hidden extras they dont mention on the web site that you have had to pay.
If it is the case that the price has dropped since you bought the car, talk nicely to them about your "disapointment", and wangle a free service, accessory, or some other goodies that will make you "delighted"
|
|
|
|
|
|
If the price had gone up by £500 instead, would you have been completely happy to pay the increase even though you had agreed a lower price the week before ??
If not, why would you think the "fairness" should be one way ?
|
|
so as a customer buying a product of a seller lets charge as much as we can ,even though they have sighns all over the place saying customer comes first,customer needs etc
|
|
I'll ask you again, if the price had gone up £500 would you have been happy to pay the increase despite having already agreed a price ?
|
if i was told the correct price £5999 at the time of the sale
then told next day it had gone up i would not have done the deal
also the only field of sales i know where prices go up quickly are houses,with cars all we hear is that are cheaper every day and bargains to be had, i must be naive i work with the public not in sales,but i am honest with them at all times,(job clue in name) perhaps if more people were honest,and helpfull to each other it would not be to bad out there(dont get me started) cheers
|
I can understand why you would wish your car to be cheaper.
However, you did a deal for a car at a price. If they had increased the price after you did your deal, you would have found that outrageous. Even if they quoted you a lower price in error, you would still have insisted they honoured it.
Why shouldn't it work the other way ? You've done your deal. You were happy with it, why should they now have to take a lower price ?
I am not saying that you shouldn't go in there and argue the point, by all means do so and if you get a lower price or free servicing or whatever, then good luck to you.
But its not your right. And part of honesty is sticking to deals that you have done.
|
|
|
|
I'll ask you again, if the price had gone up £500 would you have been happy to pay the increase despite having already agreed a price ?
Nail, Head.
|
|
|
|
|
I can see exactly where Mark is coming from, the only slight difference being that as I understand it the car was already for sale at the lower price when tube bought it at the higher price.
Even if you don't get anywhere, at least you were happy to buy it at £6,499 so it's not like you got a bad deal. Good luck getting a free service or something though.
Blue
|
There is an maxim about negotiations that is used to illustrate the process of mediation.
It is along the lines that in order for a deal to be possible, the minimum price that is acceptable to the seller must be less than the maximum price that is acceptable to the buyer.
Then, in order for the deal to proceed without acrimony, neither side must ever realise that this is the case.
|
|
|
This happens all the time with things on the internet. You can go into a highstreet branch of an electrical retailer, and pay more than exactly the same item on the said companies website.
|
that is true but in there case its stored in a warehouse somewhere straight of the shelf and posted to you
would you buy a car of the net with out seeing it first
(2nd hnd)
|
|
Dont get bitter and twisted about the price you have paid for your car. The chances are you are possibly destroying the pleasure of owning and running a new(er) car. You dont want to spend 3/4/5/6 years with this car constantly upset that you paid too much, you and the car will never get on! You were happy to pay the price at the time, dont ruin the whole owning experience.
|
|
|
>>would you buy a car of the net with out seeing it first
Actually yes I would and have, although I am not sure I would risk several thousands.
More to the point, would you \"buy a car of the net with out seeing it first\" ? And how is that relevant to doing a deal and then wanting to change the agreed terms ?
Anyway, quite enough on the subject from me.
|
I have to agree with Mark. You've agreed a price which both parties were happy with and signed. Why should they go lower just because you've found out that they would have been willing to sell for less?
As he says, if a week later you'd found out that they'd advertised it elsewhere for more, would you nip into their garage and offer them the difference?
For that matter, if they somehow found out that while you'd haggled them to this figure, the maximum you'd been prepared to pay was £100 more, would they be within their rights to charge you that extra?
You were happy with the price when you agreed to it, why not now?
Of course, all of this isn't to say you shouldn't try to get them to drop the price, it's always worth a try, but they have no legal or moral obligation to do so.
|
|
|
|
|
|
|
|
