What a stupidly unhelpful insurance company! For minimal admin effort they should be making lots of money from such ubiquitous requests as most people are prepared to pay several pounds per day which, when translated to per annum, results in annual premium rates in the four figures.
I am in California staying with son and wife. Astonishingly, the simple task of adding me onto their dual car policy (old Merc S550 and ancient Scion Tc) resulted in a reduction and refund for them!
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