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SAGA Insurance - Doc

from SAGA Insurance:

An end to annoying admin fees

This will be music to the ears of anyone who’s made a change to an insurance policy, only to be charged just for the act of doing so. We’ve abolished all our admin fees on any changes you need to make to your car insurance policy, as well as those for our home, travel and health insurance.

Naturally, if you’re upgrading your Ford Focus to a Ferrari, you’d expect the premium to go up.

But a fee for just making the change? That won't happen any more.


SAGA Insurance - bathtub tom

Last time I used SAGA they charged an admin fee for arranging the policy!

SAGA Insurance - groaver

Last time I used SAGA they charged an admin fee for arranging the policy!

They still sort of do so.

I think they are the intermediary for the insurers and take a fee for it.

They couldn't match my best quote (like for like) in July.

I'm no longer a customer as a result.

SAGA Insurance - FoxyJukebox
I’ve just had a quote from them which is £20 more than the average!
Their underwriters -LV-is also about £20 cheaper.
SAGA Insurance - madf

SAGA quote my wife £20 more than her current insurers.

But somewhere on their website they were offering 15% off.

But typically when they quote you it is unclear if the quote is before or after discount.!!!!

SAGA Insurance - _

Not car insurance, Just got the renewal quote for our dog, Blodwen

Up 50%

went to the website, cheaper than last year as a new customer, so doing that.

As Blodders would say, Grrh

SAGA Insurance - Engineer Andy

Not car insurance, Just got the renewal quote for our dog, Blodwen

Up 50%

went to the website, cheaper than last year as a new customer, so doing that.

As Blodders would say, Grrh

Just asking - if you own a greyhound instead of a pug, is the insurance more expensive because it's much faster? :-)

SAGA Insurance - bathtub tom

Just asking - if you own a greyhound instead of a pug, is the insurance more expensive because it's much faster? :-)

Are you suggesting an American bus is faster than a French car?

;>)

SAGA Insurance - madf

SAGA quote my wife £20 more than her current insurers.

But somewhere on their website they were offering 15% off.

But typically when they quote you it is unclear if the quote is before or after discount.!!!!

ComparetheMarket quoted me for wife's car insurance. Cheapest was Saga - £20 lower than their quote to her.

And Insurance companies wonder why they have a poor reputation.

SAGA Insurance - mhenderson

During the first lockdown, I took my car off the road, and it stayed in a locked garage for some months. I was with Saga then, and asked for some rebate for that period.

They refused.

Then they asked me why I did not renew with them.

SAGA Insurance - Engineer Andy

During the first lockdown, I took my car off the road, and it stayed in a locked garage for some months. I was with Saga then, and asked for some rebate for that period.

They refused.

Then they asked me why I did not renew with them.

It often depends upon what estimated milegae you had beforehand - most insurers premiums level off at around the 4,000 - 5,000 miles pa mark, probably because low vehicle usage drivers' skills can deteriorate and thus, per mile, may have more fault claims.

Sometimes you can 'get lucky' with an insurance update, as I did in 2018 when I changed (downsized from 16in to 15in) my car's wheels and tyres - even though it was a 'mod', it was a 'downgrade', but they (esure) still had to requote, and presumably when I did, premiums generally were a bit cheaper, so I got a £15 refund even after the £25 charge for changes was applied.

I think that was because I had already told them when I renewed at the normal time when the change was to happen, and so they promised it wouldn't go up. A shame that such good customer service disappeared 2 years later when they jacked the price up quite a bit around the start of the pandemic, so I moved to another provider and stuck with them (lower 2021 quote than the 2020 price) since.

I think that some of these 'specialist' insurers often only pretend to give a better and cheaper service to customers. Well worth shopping around for better quotes for the next renewal with the caveat of checking for customer service reviews - best from people you know, especially who've needed to claim.

SAGA Insurance - glidermania

As Im in the age group SAGA likes to target, Ive asked them for a quote each of the last 4 years. On a like forlike basis, they were always more expensive that other quotes.

SAGA Insurance - Engineer Andy

from SAGA Insurance:

An end to annoying admin fees

This will be music to the ears of anyone who’s made a change to an insurance policy, only to be charged just for the act of doing so. We’ve abolished all our admin fees on any changes you need to make to your car insurance policy, as well as those for our home, travel and health insurance.

Naturally, if you’re upgrading your Ford Focus to a Ferrari, you’d expect the premium to go up.

But a fee for just making the change? That won't happen any more.


All they will do is pad the premiums in general (or include higher compulsary excesses, e.g. for windscreen replacement or any damage to the vehicle) and especially when upgrading to a car that normally attracts a higher premium. This sort of marketing wheeze happens a lot these days.

They probably think that the average OAP will not notice the rises to their premium/excesses, or if they do, merely grumble and stay with them because it's too much hassle to shop around (especially for those with not so good computing skills) for a cheaper quote.