The rear window on my S-Cross shattered after parking the car and I cannot fathom the reason for it to fail. The boot door was shut and with a loud bang the window collapsed in at either end where the glass curves over the door, and then most of the rest of the window fell in. The bang was so loud it brought people out of the school where I was dropping my children – the children were frozen with fear as they were in the car. I wondered if any others have experienced the same issue as there was no damage that I was aware of to the window and it was bizarre that the window shattering appeared to simultaneously start at the same instant at both ends. Suzuki UK have refused to repair the window under warranty as they do not believe it was faulty.

This may not be anything to do with it but worth checking, as I have come across this before on Fords, the window mounting may have welds or just one that was touching the glass after fitting, that causes it to scratch then shatter the glass, I don`t know the motor so its just a thought and someone else may know about it, but imo its a possible cause...

The tailgate (presumably?) was clearly under strain, possibly caused by heat ? If you know of no reason why strain should be present, it must have been there for some time. I assume this screen is bonded, so should be free of strain.

I remember many years ago hearing a tale about windscreens popping out of Vauxhalls when they were jacked, but that was before bonding became the norm.