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BMW 3 Series f30 - Over the air map updates not working - brinewcastle

Hi,

Is anyone else finding that the over the air map updates aren't happening on their Professional sat nav? BMW are telling me that "a ticket has been raised" and that they don't have any idea when a fit will happen - the complaints department are saying "possibly some time next year". I've been told to do usb updates but am pretty put out as I'm paying more for the ota ones. No compensation has been offered,. Does anyone know of a workaround? I can't believe they advertise something that doesn't (and possibly never worked).