hi
my car was recently wrote off outside my work
ive claimed and its a write off
they need the mot and v5c form
i still havent recieved it off the previous owner and they claim that they sent it off ages ago and notified the dvla
ive applied for it myself now but how does it affect my claim
i told them i would be the registered owner when changing my insurance.
is it a case of it just taking longer to recieve the money as i have to wait for the v5c or can they now refuse to pay me?
very worried and very confused
im insured by esure
many thanks for any advice
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