Hi all,

I hope you can help.

Went to garage (franchise main dealer type). They didn't have anything I liked, but had found a car at another franchise. I paid £250 deposit for them to bring it down.

Car arrives, went to see it, not at all as the dealer described, some functions missing USB etc) loads of scratches and chips. Bonnet/grill was raised Son one side, big dent in back. Stank of smoke inside and was absolutely filthy inside.

I say to dealer I'm not happy, and didn't want it. Dealer promises to get everything fixed, all scratches polished out, interior cleaned etc. So I agree, pay a furtherv1250v deposit, very reticently to sign finance for car and take it under the proviso that I'll be bringing back 3 days later to get fixed at workshops etc. I get dealer and his boss (said he was his boss but unsure) to sign the paperwork with the major works to carry out. Dealer told me to leave a list of everything that was wrong in the car and that he would fix /address it. They give me courtesy car.

So, 3 weeks later after much chasing by me, they say car is ready. We go in, and can immediately see that they haven't done anything about the scratches, so I say it's not ready and that the salesman hadn't fulfilled his part if the agreement.. Dealer and his boss then phone and text to say it is ready, that they have spent £950 on repairing the car and that they were not going to spend any more money.

I never would have agreed to the deal if they had said that it wouldn't be fixed. So I contact finance company (already one payment out)and tell them what's happened. they are quite helpful but say they are going to send an assessor out. this doesn't seem to make sense as the assessor was not there for the I initial sales discussions.. .So, sorry for the essay, what would be your advice, and where do you think Istand legally??I've hadthe car for 3days sincethe 8th March..