So....last week I had a steering fault show on the dash and the steering went super heavy, then the car died, we had the car recovered to Renault who charged us £200 for a diagnosis and put the fault as the battery so £120 for a new battery and Renault confirmed this solved the issue.

Skip to 48 hours later I jump in the car and what comes up on the dash?? You got it 'steering fault'

So we got the AA out who plugged in their machine and confirmed it's the steering motor so needs a new column. Back to Renault we go. Renault are now saying that this didn't show on their system and we need a new steering column but have yet to give us a price. The AA have said this should of come up on Renault's diagnosis and unsure as to why it didn't. We have been in touch with customer service who have said they won't help with the cost of the repair even though this is a common problem and they wrongly diagnosed it. Is there anything we can do to get this sorted. Our bill was £970 as we had the heating fixed also. So in the space of a week we payed that and are now looking at from my research minimum of £1200. We simply can't afford that and really need some advice. Im not overly motor minded and don't know anyone in the industry that can help. Also I'm not sure about scrap yards and second hand parts.

Thanks all