Nightmare of an UPDATE - Well the car left London on a transported 12 noon yesterday it arrived at 9pm with some foreign guy who could hardly speak a work of english. Bearing in mind I paid the motor trader for his company to bring the car down and not sub contract it down. Delivery cost me £300. Car looked great, until he started it to take it off the trailer, within 10 seconds the engine stopped and the engine management light was on.....I was not happy. There was no fuel in it whay so ever. I told the chap I need to speak to his boss and said I would be rejecting the car, it was at this point I realised the dealer had sub contracted the transport and it wasnt anthing to do with them. If I wanted it returned I would have to pay £600.
Anyhow I managed to get hold of a guy at the dealership (call what you like but their a registered trading car sales) I explained I was frustrated after he had given me his word and reassured me the car would be road tested as it was coming so far (cornwall). He knew I was buying blind as I have a disabled daughter and could'nt view. The trader got extremely abrupt, telling me I had warranty and take it to a garage, he then asks "how do you think it passed a MOT my friend if the engine light was on?" I replied "you tell me" I eplained I did not want this as I paid for a working car.
He stated if the car went back and was rectified I would need to pay the costs and then collect the car in person. I was stupid enough to pay for the car in full without seeing it.
So we drive around in my wifes parents car in order to try and find a petrol station, we eventually get back home and place the fuel in. Car starts and ticks over fine and sounds good however engine management light still on.
I call the trader with the update who says take it to my local garage in the morning and he will pick up the bill. Meanwhile I look at the 6 month warranty, its a 4 star warranty but looking at the small print does not cover cars over 100k (this one has done 113k). I tell the trader this who says "do not worry my friend I will sort". By this time I am a bag of nerves, I've got the delivery driver in my house, with his boss giving me grief for keeping him there and the trader putting me in a very awkward position.
I manage to take the car for a test drive and it drives nicely, although it does pull to the left slightly and the engine managment light is still on.
This morning I called the local garage who will look at it tomoz. I am completely gutted as this car was meant to make things easier for the family, instead I have over 3k tied up in this car.
Its been a nightmare. I couldnt beleive a dealer could be so rude and untrustworthy. I have the original ad, a copy of the delivery driver's license and a note stating the car was delivered with engine manangment on which the driver signed. I also have emails from the dealer stating how good the car is. The warrantly is clearly void, so I guess I'll start preparing for court if the fault is a costly one there not willing to fix.
Excuse the grammar I am frustrated at myself and feel I've left my daughters and wife down - gutted!
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