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Audi TT Roadster - Help!!! - PhilW77
Hi all, I really hope someone can help us :-(

Bough a car for my wife off eBay three years ago. The car was in great condition, drove lovely and had all the relevant history - MOT's V5, nothing to suggest there was anything wrong with it.

After three years of fully insured, taxed, and MOT'd driving it was involved in an accident last week.

Today the insurance company phoned to say it was a CAT B write off and should not even be on the road!!!

I have never had any problem insuring this vehicle or getting it MOT'd during the time we have owned it!

I've had a mechanic look over it when we got it who is also a friend and he said it was in good condition!

As it stands now I'm at a loss of £6500 and have no idea where to turn!

I would be most grateful if anyone could advise me as to what I do?

Thank you so much
Audi TT Roadster - Help!!! - nortones2

As nobody else has replied thus far, I suggest you look at this link. www.pistonheads.com/gassing/topic.asp?t=1374375 if allowed here.

Two main points seem to emerge: a) the categories are an insurance industry agreement, and are advisory. It seems possible for a cat B to be given for water damage for example. b) the Financial Ombudsman is quoted in that link on the issue of prior knowledge.

Much more on an earlier post from the same source on the interpretation of write-off categories. No personal knowledge on this topic, but hope this helps.

Edited by nortones2 on 03/06/2014 at 18:56

Audi TT Roadster - Help!!! - RobJP

I think the OP is saying that they've found out that the car is down as Cat B, and has been for a number of years, but they never knew until now. Not that the 'new' accident has resulted in the car being declared cat B.

Unfortunately, if you didn't get a HPI (or equivalent) check done when you purchased the car, then you've got nothing to go back to anyone on. The car could have had finance owing on it, and only a HPI check would have picked up on that too.

Sadly, unless you've got paperwork from when you bought it, or the seller was a motor trader, then I think you're going to end up taking this on the chin, and learning a (painful) lesson.

Audi TT Roadster - Help!!! - nortones2

The OP was quite clear that the issue was of long standing, only just uncovered by the insurer, and not due to the recent bump. As I understand it, the insurer at the time of the event informs DVLA and a Vehicle Identity Check is placed against the registration. Which would make taxing the vehicle rather difficult. There is something not quite right and perhaps the OP needs to contact the insurer to get the facts, initially. DVLA can confirm whether a given vehicle has a VIC marker.

Edited by nortones2 on 03/06/2014 at 21:09

Audi TT Roadster - Help!!! - PhilW77
Thank you for your replies!!

Phoned DVLA and they have no record of any issues with the car and state as far as they are concerned the car is fine!

It makes no sense, the car was in immaculate condition before the accident and my mechanic has confirmed there is nothing at all that would suggest it has been in an accident!!

I wish I'd done a HPI but it's too late now!

Really don't know what to do, still have a loan outstanding and it now seems the car is going to be confiscated and is worth nothing!

Can't believe this is happening
Audi TT Roadster - Help!!! - bathtub tom

Have you considered it may be a stolen clone of the cat B car?

Difficult, but not impossible to do. There would be tell-tales though.

Audi TT Roadster - Help!!! - Avant

Don't just take it on the chin without demanding evidence that the car is category B - it could even be a stupid computer error, particularly as the DVLA have no knowledge of it.

If it is category B, then your insurance company should find out why the DVLA haven't been informed. Someone somewhere has made an error and if at all possible you shouldn't have to suffer for it.

Audi TT Roadster - Help!!! - PhilW77
Thanks for that!

Is that right about the ombudsman? I have a receipt for the value paid which was around market value, also the V5 issues from the DVLA with the previous owners details!

Checked MOT history as well on DVLA site and it's been MOT'd every year on time including the year it is supposed to have been written off!

Thinking about contacting the police too! Admittedly I am guilty of being naive and not carrying out a HPI check but that's is all, there is no way I would knowingly put my wife and 9 year old daughter in a potential death trap!!

I really appreciate all your help on this!!!

Thank you so much
Audi TT Roadster - Help!!! - Armitage Shanks {p}

I was watching a "Cops and Motors" programme on TV just last night and 30 minutes of it were related to cloning and cloned cars. There are specialist police units that can investigate cloned cars but they tend to be in major cities so might not be able to assist you. Grasping at straws here - might the police be able to tell you, via info from ANPR cameras, if there is another TT with your registration, driving around somewhere else in the country? I think you have been the victim of some typo somewhere within DVLA or your insurance company. I hop that is the case and you finish up OK!

Audi TT Roadster - Help!!! - leaseman

It is much more likely that the car has, at some stage in it's life, had a cherished plate on it.

If that same number has been on a car that has been the subject of a total loss, either before or after it was on the TT, then the insurance company could well have been misled by the facts.

HPI the car now. Establish whether the number has been the subject of a write off and contact HPI for a detailed history. We have very often found discrepancies by taking this route and found that the car in question has a clean "real" history, despite a scare similar to what you, and your insurers, have experienced

Audi TT Roadster - Help!!! - nortones2

VIN number plus Reg mark will be needed to check thoroughly. Reg mark alone not enough in these circumstances, or probably any!

Audi TT Roadster - Help!!! - Rats

I may be being naive, but surely if the OP has had the car for three years and it has had tax, MOT and insurance throughout this time, why should he be disadvantaged now?

If the insurance Co took his money to insure it without checking it was aledgedly a write-off, why should they wriggle out now that there is a claim (I am well aware that insurance co's do try to wriggle) I think I would be straight onto the ombudsman if the insurance Co don't play ball within a set timeframe, i.e. give them an ultimatum, sort the claim in ten working days, or I will contact the ombudsman

I would suggest the insurance co are culpable as they have either made a gross erorr now, or they failed to carry out diligent checks when first providing cover!

Audi TT Roadster - Help!!! - leaseman

Good points Rats.

I refer to my post above and if a car with the same cherished plate that had previously been on the TT has been recently written off, then a due diligence check by the insurance company at inception and renewal of insurance periods would not have shown anything.

OP where are you?????