|
Having previously renewed our vehicles on line with ease I again went online to renew.
I thought that I was on the Government site & subsequently paid by Debit card.
On checking my bank account I realised the charge was excessive at £139 compared to the expected charge of £99.
When the tax disc arrived I saw that my Debit card had not been used there was a surcharge for using a credit card & the disc had cost £99. My first thougt was that there had been some sort of mixup at DVLA but now I realise that I have been scammed.
What really annoys me, on contacting DVLA is that it is a regular occurance & as yet nothing has been done, although the system is changing in October.
How Google, DVLA & the current Govenment cannot between them stop this, what looks like a very straightforward problem reoccuring is beyond my comprehension.
There is not much hope of the country being run in a fit & proper manner if this sort of behaviour is condoned!
|
