Hi,
I purchased a car Audi A5 coupe 2009 for around £14k with 62k on the clock from an Independent Dealer. However the car seems to be using a lot more oil than the tolerated amount. It is using up to 2.55 litres per 1000kms. I reported the issue to the dealer and brought the car back and forth but everytime for some reason the repair has been delayed. At this stage i still have the car unfixed and the dealer keeps changing his mind about the repair. He is now refusing to get the car repaired. I had enough going through the dealer and started a claim under section 75 through my bank.
However the bank offered £1000 towards the repair whether i take it the same dealer or another garage as they say there is no clear breach of contract. I am not sure why there is no clear breach as I have a report from Audi that says i quote
"Carried out stage 1 and 2 of the oil consumption test ref TPI 2026749/8 AND TPI 2024604, no leaks evident from the vehicle consumption calculated at 2.55 litres per 1000km requires piston replacement as per TPI"
I am not sure what the reference TPI number means and if someone can please explain that part. From what i understand there is clearly a fault in the vehicle and had i known about this fault i would not have purchased it. Getting a report from another independent garage like the RAC or Dekra is not really something they will be able to identify.
If i am not getting anywhere with the dealer can i get this repair done elsewhere and will the bank cover for those charges.
How can I proceed please?
Thanks
A5G
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