I found it. It's from
The Sale and Supply of Goods to Consumers Regulations 2002
which I don't believe applies in this case for a few reasons. I'm not asking for a repair or replacement, I'm asking for a refund under part 2 section 14 of the act. The additional section you quote is an amendment to the 1979 act which gives further rights to consumers in certain circumstances. If the conditions are right then the consumer gets to choose the remedy.
www.oft.gov.uk/shared_oft/reports/676408/oft1241.p...f
Page 32 the flow diagram of that guidance booklet outlines as well as in several other places.
Additionally, CAB has published the following:
www.adviceguide.org.uk/nireland/consumer_ni/consum...m
with this:
"
Getting the seller to fix the problem
If you bought the car from a dealer, you can go back and ask for a refund, for the fault to be repaired or for a replacement car. If you bought the car more than six months ago, it will be up to you to provide evidence that the fault was present when you bought it."
The firm's own legal company agree with my position. They are members of Lawgistics who state on their own website:
"The rights and remedies for consumers under Sale of Goods law is in need of an update since it is confusing both for the customer and the dealer. Originally, the customer, if they established there was a fault had the choice of either:-
a) getting a full refund (rejecting the goods) providing they opted for this within, usually, a few weeks of finding the vehicle was faulty when sold. "
and
"Many dealers do not appreciate that if a vehicle shows a fault within a few weeks the customer can claim for a full refund. There is a myth that the dealer should always be allowed to try a repair. Not so. Often the customer can be encouraged to allow a repair but this is a bonus. The right of rejection has a big bearing on the consequences of the case."
www.lawgistics.co.uk/read-news/62
as well as
www.lawgistics.co.uk/used-car-warranties/motor-tra...r
which states
"If a customer rejects a faulty vehicle within this "reasonable" period, they are entitled to ask for their money back and maybe compensation to cover costs (consequential damages)."
Since I rejected the car one day after I bought it and having travelled only 30 miles I am entitled to a refund.
The garage have issued a letter which states that they believe I am responsible for the tyre. They have provided no documentation or, for that matter, any response to my pre-action court letter. I am happy for them to attempt to prove how I have caused the issues with the tyre by showing me their pre-sale check documents but they have not yet been forthcoming.
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