All manufacturers normally have a simple statement in brochures that says they reserve the right to change specification etc without notice. Unless the dealer gives you an exact list of what to expect you don't stand a chance in court. Remember that Ford have far more money and better solicitors than you do to fight cases like this.

Is the KA still made in the Fiat 500 factory?

Is it true here are a few FIAT stamped parts on the KA?

I always thought Ford where keen in such circumstances to remove any suggestion the car was a cheapo Fiat 500?

Ford seem to have a reputation for awful customer service, my friend had a spark plug fail in a 1.5 year old Fiesta they claimed it was a consumable part and did not want to know. The car had done 8k. The failure of the spark plug caused expensive engine damage and they are not interested in putting this right without substantial cost. He is in the process of starting legal action against the dealer that the car was purchased new from. Be very careful with Ford you will get NO backup in the event of issues or problems.

Spot on Davey it is design faults and clearly there is no regard to retain the customer for the longer term. I am sure anyone that has been burned by the appaling customer service and backup of Ford will not consider returning when they are in the market for a new car again. Everyone I know with a nearly new Ford seems to have had a catalogue of various problems and it seems to take the threat of legal action to get things done.

Edited by carl233 on 28/07/2013 at 11:01