I reiterate:

"Under the CRA, any defect which becomes apparent within the first 6 months is deemed to be existent upon purchase.

The discovery of other problems, following the sellers acceptance of previously displayed issues, come under the same act."

i.e. The Act is still applicable.

Slight correction needed - for any defect becoming apparent within the first 6 months, it is assumed to have been present at point of purchase unless the seller can prove otherwise - after 6 months it's incumbent on the buyer to show the fault was present at point of purchase.

But I agree, the act still applies

Edited by RT on 22/02/2025 at 12:16

When "buying" a car on H.P., Conditional Sale or the vast majority of P.C.P products, your primary contract is with the financing company. They have purchased the car from the supplying dealer. Your contract of purchase is not with the supplying dealer, so, in the instance under scrutiny here, continue dealing with the Finance Company and press your case with them and them only.

Mercedes Benz Financial Services probably fund the dealer involved and have massive sway over the dealer network that they support. They have the ability to bring more pressure to bear on the dealership than any individual customer.

Customers must pursue the true legal chain of supply and robustly exert their rights under the CRA against MBFS, and, anyway, MBFS are much less likely to go bust.