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I know I am gutted about it all
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UPDATE...
I picked my car up from the little garage this morning
They put it through the MOT again and it's PASSED
The opinion is, everything was totally exaggerated and the big dealerships have quotas to meet, and they are more than happy to sell their customers down the river. Last thing they told me the other day was, "don't drive the car, do you want a hire car while we do the jobs?" which I refused. I have shed a tear today -
It's gone from a £1k bill and a failed MOT to nothing. The advisories I am left with is to monitor and repair if necessary, arm pain brush worn and brake pipes clips missing but adequately supported. Have a great weekend everyone!
Edited by Eddie123 on 25/01/2025 at 09:00
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Eddie, think it's time to contact the relevant agency, the other place needs to lose their mot licence.
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Great news.
None of the fails seem to have concerned them when they sold you the car!
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I asked my garage he told me it wasn't worth pursuing for me. As for the failed MOT? It was done on site at the dealership, so I can only assume they are just going to fill me with bs unfortunately. I agree with you, but the outcome? Not sure if I would get anywhere. Thanks anyway!
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UPDATE...
I picked my car up from the little garage this morning
They put it through the MOT again and it's PASSED
The opinion is, everything was totally exaggerated and the big dealerships have quotas to meet, and they are more than happy to sell their customers down the river. Last thing they told me the other day was, "don't drive the car, do you want a hire car while we do the jobs?" which I refused. I have shed a tear today -
It's gone from a £1k bill and a failed MOT to nothing. The advisories I am left with is to monitor and repair if necessary, arm pain brush worn and brake pipes clips missing but adequately supported. Have a great weekend everyone!
Thought as much. A wee lesson in how dishonest most main dealers are - thus the term “main s******s” which is oft used by the trade to refer to them.
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Glad it's all been satisfactorily resolved, but a dreadful indictment of the dishonesty of the motor trade, not to speak of the stress caused. Well done for sticking it out.
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Thankyou! Contemplating trying to see the manager to get my MOT refunded, . Opinions please?
Edited by Eddie123 on 25/01/2025 at 10:00
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Thankyou! Contemplating trying to see the manager to get my MOT refunded, . Opinions please?
You should get it. Many years ago my son took his old Xantia for a cheapo MoT at a national chain famed for rapidity of fitting. They did the emissions trick to produce a fail reading and tried to persuade him it needed a new cat - from their overpriced source, potentially several hundred pounds. I got wind of this, took it to my trusted indie a mile away where it passed the emissions test (and the rest of the MoT) with no difficulty. I complained to Vosa, the trading standards and the chain's head office. They refunded the MoT fee.
Brake pipes are a well known opportunity for sharp practice. Just before I bought it, my Audi's owner was advised of 'slight corrosion' to one of the front brake pipes. So he had it replaced! It is now over 19yrs old, all the other pipes are original, as are those of my 44yr old TR7. If a car is maintained properly, pipes should not need replacing during its life.
It is a national disgrace that testing centres and repair garages are usually one and the same.
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Thankyou! Contemplating trying to see the manager to get my MOT refunded, . Opinions please?
You can politely ask, but most likely they’ll say no. A nasty trustpilot review however often results in a positive outcome I find. Several times I’ve used this tool I’ve had a refund or similar to get me to remove or edit the review.
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Thankyou
That's an idea
Edited by Eddie123 on 25/01/2025 at 11:03
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"A nasty trustpilot review however often results in a positive outcome I find. Several times I’ve used this tool I’ve had a refund or similar to get me to remove or edit the review."
From Trustpilot's guidelines: "Receiving an incentive to write, change or delete a review is a big no-no."
If your review is a genuine and true review of your experience with a company, you should be sticking by it. Not using it to blackmail the company.
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Yeah it's always a fine line, thanks! Going to start off with an email to the Manager and take it from there.
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"A nasty trustpilot review however often results in a positive outcome I find. Several times I’ve used this tool I’ve had a refund or similar to get me to remove or edit the review."
From Trustpilot's guidelines: "Receiving an incentive to write, change or delete a review is a big no-no."
If your review is a genuine and true review of your experience with a company, you should be sticking by it. Not using it to blackmail the company.
The outcome changed, the firm made the effort to improve the situation and their service to me and thus they deserve the credit by way of that negative review either being deleted or edited to show this. I don’t see it as blackmail. The firm acted wrongly and they took the opportunity to change this. Fair enough.
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I have not had to leave a bad review about a garage for many years, last one was a Fast fit tyre place who tried to convince me that my rear shock absorbers were leaking. Protest to Head office got that dealer with.
But an honest factual review can make people reflect.
It has worked in other areas such as Hotels.Got a complete refund for 2 unused nights when I cancelled check in after seeing the state and smell of the public areas supposedly a 4**** hotel.
Edited by Orb>>. on 25/01/2025 at 16:49
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But how does your review help anyone other than yourself if you delete it?
If you left a one star review saying they're a bunch of cheating liars because they wrongly failed your car; which subsequently passed first time at another garage, the only thing you could genuinely delete is the cheating liars bit. The rest is factually true and may be of use to a potential customer. If you delete the entire review, it serves no purpose other than to blackmail the garage.
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From what I have read, seen and perceived over the years, there seems to be more spurious, or, indeed, fraudulent, posts praising the performance of suppliers or service companies in order to boost their image.
An honest and factually correct review cannot be criticised or acted upon, and is extremely helpful and beneficial to potential users.
Honesty and stating facts rather than opinions is, to my mind, the name of the game.
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“ From what I have read, seen and perceived over the years, there seems to be more spurious, or, indeed, fraudulent, posts praising the performance of suppliers or service companies in order to boost their image.”
Agree. Facebook is the worst for it, look at any advert and you’ll find dozens of cringingly praising recommendations in the comments, but take a look at the accounts these posts come from and they’re blatantly fake.
Ditto Tripadvisor, we stayed in a hotel in Rhodes a few years ago and the hotel had loads of excellent reviews, but when we got there it was right at the end of the runway at Rhodes airport! The noise was horrendous and went on from 5am to after midnight. No way were these reviews genuine. Same with many other hotels I’ve stayed in over the years.
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. Ditto Tripadvisor, we stayed in a hotel in Rhodes a few years ago and the hotel had loads of excellent reviews, but when we got there it was right at the end of the runway at Rhodes airport! The noise was horrendous and went on from 5am to after midnight. No way were these reviews genuine. Same with many other hotels I’ve stayed in over the years.
And that is why i check hotel locations on maps BEFORE I book.!!!
One in Hiroshima next to the railway station good location.. opposite side next to a motorway overpass, not so good.
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“ And that is why i check hotel locations on maps BEFORE I book.!!!”
Wise, and we now do likewise after that disaster. It wouldn’t have been so bad but SWMBO was pregnant at the time so we couldn’t just get tanked up on the all inclusive drink before passing out in typical Scots holidaymaker style. I spent that holiday driving all day to let her sleep in the car since the hotel was in the worst location you could ever picture - that wee hire Fiat Panda earned its keep, and was the ideal companion on those tiny twisty roads and on the old town streets. Runway at one side and a dog kennels at the other, it was surreal. We had to leave early, before she killed someone. Fortunately her brother worked for Easy Jet at the time so we couldn’t just use staff travel for peanuts.
Edited by SLO76 on 25/01/2025 at 19:31
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UPDATE...
I picked my car up from the little garage this morning
They put it through the MOT again and it's PASSED
The opinion is, everything was totally exaggerated and the big dealerships have quotas to meet, and they are more than happy to sell their customers down the river. Last thing they told me the other day was, "don't drive the car, do you want a hire car while we do the jobs?" which I refused. I have shed a tear today -
It's gone from a £1k bill and a failed MOT to nothing. The advisories I am left with is to monitor and repair if necessary, arm pain brush worn and brake pipes clips missing but adequately supported. Have a great weekend everyone!
Great news.
I now use a very trusted local independent (recommended by friends and neighbours) for servicing and MOT's. Not the cheapest place, but they don't try to create extra work.
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