If a car has been serviced outside the dealer network, then they can’t confirm its history. If you’re not happy , walk away and find another. Any dealer / trader has to verify within reason , a car’s history. If they can’t do that , then a disclaimer will apply.
Even though they could 'verify' it if the car was maintained solely at main dealerships of that other brand via its electronic service record, technically no dealership can 100% verify the mileage and maintenance record unless they themselves maintained it and trust every mechanic who's worked on it to:
a) do all work as described / required and;
b) to accurately record the work and mileage, assuming the previous owner(s) or others hadn't clocked the car the other 360-odd days of the year it wasn't with them.
Whether this dealer would charge any potential buyer to get a copy of its electronic maintenance record or expect them to do it themselves is I suppose down to them.
Personally I think they should at least reasonably endeavour to obtain such information, given it can't cost them that much, and surely would to some degree show potential punters they are doing due diligence to give buyers some peace of mind, even if they add a disclaimer.
If they are moving it on to auction, then fair enough, though I suspect at the moment, with second hand car prices being historically high, it might still be worth them spending a bit of effort on this, as I would've thought that a car with a reasonably documented maintenance and (hopefully) mileage history - even at another make's dealership network, is preferable to none at all, given older cars with a FSH are likely sought after, as long as they are otherwise in sound condition.
From reviews of a local smaller indie second hand dealer, all they seem to do is cosmetically spruce up 'older' cars and often reset the engine check light or even disable it to hide quite often a plethora of significant (and thus expensive) faults, making such cars no way a bargain.
What got my alarm bell tolling was that he didn't have a workshop to do any repair or maintenance work, and by many accounts didn't have much technical knowledge of the cars he was selling. What he was seemingly good at was 'sales patois', a rather 'Arthur Daley' type, though being far more honest (I'm afraid to say) with people of his 'own background', especially men, looking through the reviews.
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