Stephen. There are parts shortages with many manufacturers. Some are worse than others.

Now that the dealer has the necessary parts in stock, you need to give them the chance to put the car right and that, I'm afraid, is your best option for now, without a doubt.

You can represent yourself in a civil court, as I have indeed done myself with success, in a similar situation to that which you describe. But you need to have an in-depth knowledge of all the aspects of current laws, in particular the Consumer Rights Act.

A front door not opening from the inside is a MOT failure so you should not be made/expected to drive the car whilst this fault exists.

At the very least the dealer should provide you with a loan car whilst yours is off the road. The parts issue is not your problem.

I'm not sure it warrants full rejection and if they can fix it then fine but keep the pressure up. If they are providing you with a loan car it will at least incentivise them to get on with it.

I've heard elsewhere that MG warranty expressly excludes free loan cars - if this is true the brand needs avoiding like the plague.

<< Are you sure that it isn't just the "Child Proof Locks" that have been set.? >>

Surely any half-intelligent dealer might have thought of that ? But perhaps the electronics think they have been, or maybe a faulty lock ?

Edited by Andrew-T on 13/01/2024 at 09:31