Hello all,

Purchased an "Approved Used" car from a main dealer

The dealer mis-sold service history and warranty
Promised FSH but car has partial history with 6 years history missing.
Warranty is invalid as the condition for warranty needs car to have service done annually.

After threatening with legal action, they are offering a full refund. No apology or admission of mistake. Rather praising their ethos.

However I did not ask for a full refund. My offer was to refund some amount to reflect the true value as the car is not worth what I paid for - due to partial history and no warranty. In my proposals I have asked 20% of the price I paid as refund.

I do not ideally prefer to return the car as I like it and it does not have any issue and it will be hassle and additional expenses (parking permit, insurance etc) to get another car. Plus the time I will be without a car.

Just to add - I am aware of the right to reject but I was ideally hoping to keep the car and get a certain % money from them which I feel I over paid due to mis-selling
However they are rejecting that and offering a full refund - makes sense from their perspective as they will sell the car at same price or higher to another customer.

Is there any ground for me to take this to small claims court for a partial refund OR
will the court go against me suggesting that as the dealer offered full refund, I should have taken it?

I am still within the 30 day period and I made some payment with the credit card.

If the broad consensus is that I should take the offer for full refund, what other actions can I take so that car dealers do not get away with such outright lies which cause unnecessary trouble to customers.

Thanks

Edited by Metallica on 21/04/2023 at 22:11