Same with my E class 2016. Door opening handle came away from the mechanism, main dealer would only supply the whole door for £1,500, indie fixed it for £100. I like the Land Rovers but they are seemingly a money pit.
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It is not just main dealers who are fleecing their customers. the whole industry is rotten.
My car recently failed the MOT on one side indicator blown. I was not aware of this as the indicators continued to operate at normal flashing speed. The workshop foreman of the indie which I have been using for years told me that the indicator unit had to accessed by removing the front wheel and the splash panel to get at the unit to push it out from behind. Cost of the unit plus 11/2 hours labour. I did not say anything but bought the unit and carefully prised it from the wing and snapped the new one in place. Took all of 5minuites. I do not know how some of these garage people can keep a straight face with their more gullible customers.
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I saw it at first hand and informed my boss(es) on many occasions.
some people got warned, One a workshop manager was sacked,
others made threats...
Having worked so many years in the trade, why do you think I only buy new cars with manufacturers warranty.
when I have pointed out the lies since retiring (as a customer) it has not been popular!
Edited by _ORB_ on 19/10/2021 at 19:39
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There are some good garages out there - I trust my local independent. Bills always seem very reasonable and they are happy to show you old parts replaced and show/discuss any future potential issues brewing.
Funnily enough they mentioned about recent Landover's having major issues during / post lockdown with the way the battery management works on them.
Edited by Big John on 19/10/2021 at 20:01
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Bills always seem very reasonable and they are happy to show you old parts replaced and show/discuss any future potential issues brewing.
Maybe. I am reminded of my first Pug 306 which I took to a nearby Pug dealership at about 3 years old and 25K on the clock IIRC. I was told that it needed both front lower suspension arms replacing, which I thought unlikely, but the work was done and I was shown the worn parts. Some time later I realised that they could have come from any car.
Having owned three other 306s since, including the present one with 78K on the clock, I have never heard any suggestion of those arms needing replacement. I reckon it was flavour of the month back in 1998.
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Having worked so many years in the trade, why do you think I only buy new cars with manufacturer's warranty ?
In 50 years I have only rarely enjoyed any remaining part of a maker's warranty, and have not yet needed to call on one. I take the view that any warranty is an insurance policy, or basically a form of gamble. And we all know that overall the bookies win, not the punter. I may have been lucky, but I think my policy has certainly been cheaper. On the other hand my job has only occasionally depended on reliable transport.
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It is not just main dealers who are fleecing their customers. the whole industry is rotten.
Codswallop. There are still plenty who don't fleece their customers.
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It is not just main dealers who are fleecing their customers. the whole industry is rotten.
Codswallop. There are still plenty who don't fleece their customers.
True, but it's often difficult to know which indies are the good dealers and which aren't. I find it increasingly difficult to trust internet-based reviews, and even taking evidence from friends and neighbours isn't always the best, as people often cover up their own mistakes (i.e. saying a poor outfit is good) or they are unaware they are being fleeced, just at a lower cost than at the nearest main dealer.
Occasionally a long-standing indie that has had good word of mouth locally for many years is available. Sadly, in my area, none of those that I would want to trust the maintenance of my car with, only a well-regarded indie Alfa specialist!
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Both mine are excellent. Alex Crow, Stowmarket for my Mercedes and AVS, Bury St Edmunds for everything else. Been to both in the last month and they're still as good as gold.
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A Range Rover should not be run out with the warranty term unless you can weather such bills.
Matt at High Peak Autos recently did a video about the running costs of his RR TDV8 over 20,000 miles. He purchased the official LR warranty at £1,500 per year.
The first 10K miles EXCLUDING fuel, road tax and the price of the LR warranty cost him £3,200 in repairs & maintenance items that weren't covered (suspension control arms and the like).
Repairs done under the LR warranty included a replacement turbo (leaking oil seal) and front windscreen (faulty heating element). So buying the £1,500 warranty was actually a good investment for him, saving probably £5,000 to £6,000 in further repair costs.
Total running cost for the 20K miles inc. fuel, warranty, road tax etc was £13,900.
Video here: youtu.be/-pWj0GGAH7U
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Why do people buy LR then? Especially those who never go off road with them.
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Why do people buy LR then? Especially those who never go off road with them.
Image, feel good factor (while it works!)
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Why do people buy LR then? Especially those who never go off road with them.
Perhaps they don't believe 'fake news' or hear about it. Sadly the news may not be fake in their case, though there must be some RR cars that don't fail all the time ?
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Sadly the news may not be fake in their case, though there must be some RR cars that don't fail all the time ?
See Freelander example above.
Probably not the way to bet unless the stakes low though.
Freelander is The Dog and Lemon website sample report, perhaps as a service to the community.
Scary read
dogandlemon.com/sites/default/files/land_rover_fre...f
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Why do people buy LR then? Especially those who never go off road with them.
L-R owners are the most forgiving of any marque.
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Autocar just voted the Land Rover sport the 2nd best SUV you can buy behind the Q5 Audi. Funny old world.
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What is a Land Rover Sport? Do you mean the Discovery Sport, which I assume was a Freelander replacement?
My building project manager has one, about 3 years old. It was recalled for something to do with the front axle. He hasn't seen it for a month! It's a working car, and he has been supplied with hired substitutes throughout.
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Autocar just voted the Land Rover sport the 2nd best SUV you can buy behind the Q5 Audi. Funny old world.
Wouldn’t touch either with the proverbial barge pole.
Mrs Miniman wanted an Evoke or Disco Sport, I fancied an F Pace. Did my research, shocked at the extent of serious problems - DPF, electrics, oil consumption, B post rattles etc - and as others say, not a car to run out of warranty. I’m an ex Jaguar employee and disappointed at the lack of quality.
Bought an 8 month old X3 (3.0d) 3 years ago and apart from warranty replacement of the diff after 2 weeks (was a whistle/faint whine) done 21000 faultless miles in it. Silky smooth power from an engine found in many police cars.
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I used to have a Range Rover ( and a Defender and a Disco at various times), my wife and I still reminisce about what a fantastic drive it was, the most comfortable car we've owned, and we've owned quite a few. None of our LR's ever went seriously wrong, what put an end to the Range Rover was the cost of fuel ( ours was a petrol V8)
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My neighbour and our local farmers used to both own Discovery diesels bought new around 13 plate.
Both suffered catastrophic engine failures with the only warning being an oil light coming on then bang.
My neighbour traded his in to the Main Dealer for £2500 but the farmers decided to have the engine rebuilt which involved lifting the body off the car.
£9000 later the car ran for a fortnight and then the same again even though the farmer was on the lookout for low oil pressure.
Having decided never ever to buy another JLR product he bought a 10 plate Hi Lux which has as expected been faultless even though it gets a tough life crossing fields to check on the sheep flock. He even posted letters in the NFU Magazine warning other readers.
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Occasionally a long-standing indie that has had good word of mouth locally for many years is available. Sadly, in my area, none of those that I would want to trust the maintenance of my car with, only a well-regarded indie Alfa specialist!
Well they do say Mazda is the Japanese Alfa Andy, so maybe not that unsuitable!
What is a Land Rover Sport? Do you mean the Discovery Sport, which I assume was a Freelander replacement?
As the OP describes the car as a Land Rover Sport, rather than Range Rover Sport, i'm assuming it is a Disco Sport. And yes, it was the Freelander's replacement.
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Land Rover are a testament to the power of brand long after reality has overtaken.
The cars are now superficially attractive - all the gizmos and go anywhere reputation.
But it is 30 years since the "go anywhere" badge had real meaning - overtaken by "new" boys on the block like Mitsubishi and Toyota.
Every now and then I am tempted - and then read a thread like this!
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I have rarely seen videos of new cars having their engines disassembled to find a broken crankshaft.
You Tube has several of modern Land Rovers! Which says it all.
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Mitsubishi and Toyota
Sadly Mitsubishi pulled out of UK sometime back.
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"Every now and then I am tempted - and then read a thread like this!"
Me as well. An Evoque PHEV would suit my needs perfectly and I like the look of them. I then see threads like this and stick to my old Focus.
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Me too, though I think in my case there's more involved. I don't like the look of any of their cars and some I find repulsive, but - more to the point - I resent what these machines represent. The fact that they are a triumph of style over substance says it all - that, for many, they are mere status symbols. I just hate that aspect of our consumer society.
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And now the news that Simon Boulton ex JLR senior manager has been appointed to head up part of the NHS !
He is quoted as saying that in visiting some of the JLR factories he came across computer systems that were 20 to 3o years old . So he will be well at home in the NHS !
His mission statement is that JLR must reimagine itself from a traditional mechanical engineering company to being more software focussed.
Most of his customers will remember these words when they are attempting to get the problems fixed with their new purchases!
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Do you have a source for this news?
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Here it is
Dell EMC News reporting on the Las Vegas Conference 2017
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Ok thanks for that, it doesn't appear to link to the story but I think I've found it.
It was from Simon Bolton in 2017 , so some 4.5 years ago? As such , there is nothing unusual in his mission statement that automotive companies will become more software focused, probably led by the likes of Tesla and of course this has been the same story outside of automotive too.
Anyhow, to add some balance, a more recent news story:
Jaguar Land Rover is looking for 300 new apprentices - PES Media
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