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Volkswagen Scirocco - Issue with Covea who are handling Non-fault Claim - Ajr3773

Long story short.

Involved in 3 car non fault accident on 27th January. Originally went via a claims management solicitor who had the car independently inspected and deemed it repairable with a 64% repair to value ratio. Spoke with my insurer who advised under their policy my car would be deemed a write off - did I want to pursue claim through them instead?

This I instructed on the 3rd of July and they in turn took over the claim and also had the vehicle moved to their salvage agent. What's transpired this afternoon is that having done a licence check, 2 x SP30's haven't been disclosed to them and their UW's have confirmed that this would of resulted in a 22% increase in premium had they been made aware. (Policy auto-renewed with broker in January).

As such they are now saying that when it comes to claims pay-out (non-fault claim, liability from Third party admitted and Police incident log confirms this) they intend to reduce the claims payout by the percentage increase that would of been applied to the premium.

In other words I pay £550 per annum + 22% = £121 additional premium. But Covea are saying they will deduct 22% from the total claims payout for non disclosure of points, resulting in a possible £4,730 reduction from any potential claims settlement.

Is this right, can I challenge this and what is best line of re-course given I was made aware the repair to value ratio would deem the car a write off with them as opposed to being deemed repairable via credit repair? I've know issue at all with a premium increase but almost £5K off the claims payout which i'd of thought they'd be claiming from the third party anyway.

Thanks in advance for anyone's suggestions of how I tackle this moving forward.

Volkswagen Scirocco - Issue with Covea who are handling Non-fault Claim - RT

The insurers would seem to be working on the basis that the car was under-insured by virtue of the fact you didn't pay the correct premium - I can't fault their logic - you can of course try to claim for un-insured losses from the 3rd party.

Volkswagen Scirocco - Issue with Covea who are handling Non-fault Claim - Cris_on_the_gas

If it was a non fault accident on your part why are you involving your insurance company ?

Just go straight to the 3rd party who you consider was to blame for the crash. Get your car repaired and claim the cost against them.

Be aware that in about 80% of crashes the innocent party could have either completely avoided the crash or severely mitigated the consequence so they might try and stick that one on you. The term used is contributory negligence.

Volkswagen Scirocco - Issue with Covea who are handling Non-fault Claim - Falkirk Bairn

Accident 6 months ago - think of the inflated carhire charges by the claims handler.

This story has legs and it will not be the end of the accident when the car is repaired or written off.

Volkswagen Scirocco - Issue with Covea who are handling Non-fault Claim - thunderbird

If you do not tell your insurers about any convictions, points, accidents etc you are breaking the T & C's of the policy and you can potentially find yourself with no cover, blaming the auto renew system is not a defence. To have 22% deducted from your claim seems perfectly reasonable to me, just a shame the claim seems to have been inflated to well over £20000 in total, way over the value of any Scirocco.

Volkswagen Scirocco - Issue with Covea who are handling Non-fault Claim - Ajr3773
What justification do you have to say my vehicle is over valued? The pre accident valuation is £22K against a particularly rare model that was £35K only 2.5 yrs ago.
Volkswagen Scirocco - Issue with Covea who are handling Non-fault Claim - Ajr3773
Correction - Accident was only 3 weeks ago, not 6 months ago.
Volkswagen Scirocco - Issue with Covea who are handling Non-fault Claim - Ajr3773
Turns out that under the CIA act of 2012 the insurer can handle a claim on a percentage only basis if careless misrepresentation of facts is determined. The legislation also states that the calculation must be proportionate to what would of been the increase in premium at contract inception. I can’t see how £120 increase in premium is in anyway proportionate to a potential £5K reduction in payout.

Volkswagen Scirocco - Issue with Covea who are handling Non-fault Claim - Falkirk Bairn

27th January on original post

Volkswagen Scirocco - Issue with Covea who are handling Non-fault Claim - Ajr3773

27th January on original post

Yes a mistake. Should of read 27th June.
Volkswagen Scirocco - Issue with Covea who are handling Non-fault Claim - thunderbird

What justification do you have to say my vehicle is over valued? The pre accident valuation is £22K against a particularly rare model that was £35K only 2.5 yrs ago.

At £35K you are presumably referring to a TSi 280 Tech R which had a list price of £33690 + any extras in early 2018.

At that time the expected retained value after 3 years was 44% which was much better than the %age expected form the lesser models.

Since the car is not quite 3 years old I would suggest that perhaps it has retained 50% or even a bit more so based on your £35K purchase price it should be worth approx. £17.5K, if its very low mileage perhaps a bit more.

Looking on the web the top dealer price should be about £18750 for a late 67 plate car, perhaps a bit more for an 18 plate if any actually exist, I believe production stopped late 2017.

Its a fact that we all over value our own cars but in time you get more realistic.

Volkswagen Scirocco - Issue with Covea who are handling Non-fault Claim - Ajr3773

What justification do you have to say my vehicle is over valued? The pre accident valuation is £22K against a particularly rare model that was £35K only 2.5 yrs ago.

At £35K you are presumably referring to a TSi 280 Tech R which had a list price of £33690 + any extras in early 2018.

At that time the expected retained value after 3 years was 44% which was much better than the %age expected form the lesser models.

Since the car is not quite 3 years old I would suggest that perhaps it has retained 50% or even a bit more so based on your £35K purchase price it should be worth approx. £17.5K, if its very low mileage perhaps a bit more.

Looking on the web the top dealer price should be about £18750 for a late 67 plate car, perhaps a bit more for an 18 plate if any actually exist, I believe production stopped late 2017.

Its a fact that we all over value our own cars but in time you get more realistic.

The valuation of £21,270 is direct from Glasses Guide. The figures you’re mentioning were recently offered to me by dealers as PX valuations. And yes it is the TSI 280 R, with a unique set of extras at time of purchase in Jan 18. The current mileage at time of accident was only 10k.
Volkswagen Scirocco - Issue with Covea who are handling Non-fault Claim - Falkirk Bairn

Motorpoint had dozens of them in 2018 with nominal miles and about 25%-30% off the RRP. IIRC -

They must have been lying in a field for sometime as production ceased about 18 months prior.

Volkswagen Scirocco - Issue with Covea who are handling Non-fault Claim - thunderbird

The valuation of £21,270 is direct from Glasses Guide. The figures you’re mentioning were recently offered to me by dealers as PX valuations.

And that is the difference. No insurance company is going to give you the fictitious full valuation price of any car. They know what you should be able to buy an identical car for and that is what they will pay out. If you can provide information to prove that the cost to replace is higher than their offer they may reconsider.

But if you under insure anything you will never get the full replacement cost back. it applies to all insurance and not just cars. When the customer lies to get a lower premium why should they give full cover. If they simply paid out it would affect all customers premiums making them higher. Why should I pay more to subsidise another person who is basically hoping to save money for years and then get the full payout later, its fraud.

Volkswagen Scirocco - Issue with Covea who are handling Non-fault Claim - Bromptonaut

The value of the car is a side issue.

The point is that, even if only by oversight, the OP has not declared Fixed Penalties which materially affect the premium. Under insuring is always likely to result in a proportionate reduction in payout and I'd be amazed if the insurer's terms and conditions don't allow for this.

Volkswagen Scirocco - Issue with Covea who are handling Non-fault Claim - thunderbird

The value of the car is a side issue.

The point is that, even if only by oversight, the OP has not declared Fixed Penalties which materially affect the premium. Under insuring is always likely to result in a proportionate reduction in payout and I'd be amazed if the insurer's terms and conditions don't allow for this.

It is indeed a side issue but the OP is having issues understanding how the failure to disclose his points will result in a reduction in payout of the same percentage as the premium increase.

He also is failing to understand that the insurance total loss value of the car is not the top Glass's guide valuation but the cost of replacing with an identical vehicle.