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Sat 2 May 2020 18:19

Does Adyen.com provide tailored protection? - Scoodle

Hi.

I'm looking to buy a second hand car and found an ideal candidate - that is 700 miles away (yes, we are still talking UK). Obviously I cannot view the vehicle prior to possible purchase but have received numerous pics and description, and the car would need transporting to me in any case, so the seller is suggesting we use payment via Adyen.

As part of this, he claims that a one-week checking-over period would be included, so if the car wasn't as described when it turned up, I'd be fully refunded.

Is this credible?

Many thanks.

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Sat 2 May 2020 18:35

Does Adyen.com provide tailored protection? - Miniman777

Car in Thurso, prospective owner in Lands End? LOL!

Personally, I'd not even be considering buying a car that distance away - too many risks and potential pitfalls. Walk away. Within weeks, dealer will be open and desperate for business.

Pictures can be manipulated, scratches and small dents cloned out etc. Far too many horror stories of cars not being what they purported to be when they turn up on the back of a trailer.

Never bought a car from more than 100 miles away and only then when it was fully backed by a manufacturers 12 month cast iron approved warranty (BMW/Mini etc) that would be accepted by a local dealer without question. That distance makes enforcing your consumer rights extremely difficult.

I have never bought a car without test driving it, or several examples. Doing so, uour gut instincts tell you whether it's right or wrong, plus you must undertake due diligence on the vehicles. My philosophy has IMO worked, no car has been a lemon or re-sold soon after purchase because it was rubbish.

Others may have different views.

Edited by Miniman777 on 02/05/2020 at 18:36

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Sat 2 May 2020 20:33

Does Adyen.com provide tailored protection? - Scoodle

Thanks Miniman.

Totally get what you are saying, but this is a private sale. During the current lockdown I wouldn't be able to travel even 50 miles to view a car, so in many ways it's academic whether it's 50 or 700 miles away; I would have to do this using 'information'.

Yes I know that photos and info can be manipulated, hence me asking whether using Adyen can offer the reassurance the guy claims? He said the account can have provisos added to it such as the car being as described, with a full refund if not.

Anyone know if this is true?

Cheers.

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Sat 2 May 2020 20:45

Does Adyen.com provide tailored protection? - focussed

Adyen is a global payment company that allows businesses to accept e-commerce, mobile, and point-of-sale payments.

So how can this be a private sale? - please explain.

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Sat 2 May 2020 20:46

Does Adyen.com provide tailored protection? - FP

"So how can this be a private sale?"

A dealer trying to pretend he isn't?

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Sat 2 May 2020 21:03

Does Adyen.com provide tailored protection? - Scoodle

No idea - I wasn't aware of that.

Hmm, summat fishy then?

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Sat 2 May 2020 23:48

Does Adyen.com provide tailored protection? - Avant

Do read carefully what Miniman says: he's absolutely right. Adyen, whoever they are, aren't the main issue.

Tell us what make and model of car you're looking for, and the area you live in. A couple of our members are very good at finding cars within a particular local area. And you yourself can look at the Cars for Sale section of this site, or on Autotrader.

Edited by Avant on 02/05/2020 at 23:49

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Sun 3 May 2020 01:30

Does Adyen.com provide tailored protection? - alan1302

Do read carefully what Miniman says: he's absolutely right. Adyen, whoever they are, aren't the main issue.

Adyen are a payment processor like Stripe/WorldPay or PayPal - they don't have a payment page for the public though so this must be through a trader and sounds very odd.

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Sun 3 May 2020 07:54

Does Adyen.com provide tailored protection? - nellyjak

This whole scenario seems to be a superfast way of getting into a potential world of pain.

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Sun 3 May 2020 08:59

Does Adyen.com provide tailored protection? - gordonbennet

Delivering a vehicle 700 miles is going to cost something at least 50p per mile, even if it can be included as one of a full lorryload of cars, more on a smaller vehicle carrying fewer, if you don't approve the car presumably they then arrange recollection, another £300 minimum, if it was trade plated the fuel plus transport home (assuming there is any transport running) plus time would be more still.

Doesn't sound like a viable business plan does it, and unless the vehicle is a rarity indeed i can't think why anyone would come up with it, unless in the small print the potential buyer is paying return costs which would probably be in the order of £1+ per mile so no costs borne by the seller at all, assuming you do actually get your money back and this is above board.

I wouldn't touch this with a barge pole.

Do tell us why this particular vehicle is the only one available, model or price? and as noted above if you are in the south and the vehicle is in the north, take into account the fact it will already have a much shortened life due to the excess road salt used in Scotland every winter, much better to be buying a southern vehicle and taking it the other way.

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Sun 3 May 2020 13:38

Does Adyen.com provide tailored protection? - focussed

No idea - I wasn't aware of that.

Hmm, summat fishy then?

Yeeees - It smells more fishy than a Grimsby trawler's bilge water!

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Sun 3 May 2020 09:11

Does Adyen.com provide tailored protection? - Andrew-T

Pictures can be manipulated, scratches and small dents cloned out etc. Far too many horror stories of cars not being what they purported to be when they turn up on the back of a trailer.

I don't think it is worth anyone's while tampering with photos, beyond blanking out a registration. Unless a car is pretty tatty it's surprising how decent it can look in a simple photo. You might study the pics carefully and ask the seller for better close-ups of areas you have doubts about.

I'd agree, that sort of distance will not be worth the hassle (and cost of transfer) unless the model is particularly rare and desirable.

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Sun 3 May 2020 10:52

Does Adyen.com provide tailored protection? - Scoodle

Thanks all.

Not an exceptional or rare vehicle at all - a Jeep Renegade, but a diesel which is harder to come by and in my price range. I just wanted to check if Ayden was as the seller claimed and I would be fully protected, and it seems clear it is not.

I now smell 'scam attempt' as the seller - who had sent lots of very crisp photos of a very tidy car - has been slow to answer some very basic follow-up Qs.

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Sun 3 May 2020 10:54

Does Adyen.com provide tailored protection? - thunderbird

Not an exceptional or rare vehicle at all - a Jeep Renegade,

A truly rubbish car. Regularly at the bottom of surveys, less reliable than a Land Rover.

Doubt it would do the 700 mile trip without breaking.

Run away.

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Sun 3 May 2020 12:28

Does Adyen.com provide tailored protection? - Engineer Andy

Not an exceptional or rare vehicle at all - a Jeep Renegade,

A truly rubbish car. Regularly at the bottom of surveys, less reliable than a Land Rover.

Doubt it would do the 700 mile trip without breaking.

Run away.

:-) I nearly wet myself laughing..coming after watching that old Top Gear 'trip video about the Porsches...nice to have something to raise a smile or two at the moment!

Thanks to the OP and TB!

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Sun 3 May 2020 12:19

Does Adyen.com provide tailored protection? - SLO76

Wouldn’t buy one of these, it’s nothing more than a Fiat in drag. If you absolutely must have one then buy a good nearly new approved used example with a manufacturer warranty. Don’t buy one on the cheap and I certainly wouldn’t advise a distance purchase especially if the seller sounds dodgy.

To weed out a fly trader ask if the car is registered to them at their own address before going to view. If the answer is no then accept no excuses, they’re 99.99% certain to be a fly trader and will not be selling for a friend or relative. In your case ask the same question and then ask for a picture of the V5 showing all sections especially the yellow trade section which should be missing if he’s a dealer.

I’d advise a rethink on this one. There are far far better cars available.

Is it the this one per chance?

I just found a great car on Auto Trader:

www.autotrader.co.uk/classified/advert/20200328878...4

Edited by SLO76 on 03/05/2020 at 12:24

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Sun 3 May 2020 12:36

Does Adyen.com provide tailored protection? - thunderbird

What is going on here. First you say

Wouldn’t buy one of these, it’s nothing more than a Fiat in drag

then go on

If you absolutely must have one then buy a good nearly new approved used example with a manufacturer warranty

Finally you say

I just found a great car on Auto Trader

and its a 5 year old Jeep with an above average mileage form a private seller.

You are suggesting a car to the OP that is exactly what you previously say not to buy on all 3 counts.

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Sun 3 May 2020 12:55

Does Adyen.com provide tailored protection? - Andrew-T

I just found a great car on Auto Trader

and its a 5 year old Jeep with an above average mileage form a private seller.

You are suggesting a car to the OP that is exactly what you previously say not to buy on all 3 counts.

No, no, TB - the phrase 'I just found ...' comes with every 'find' that SLO gets from Auto Trader. It's not his personal opinion - tho I agree it looks like it.

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Sun 3 May 2020 13:18

Does Adyen.com provide tailored protection? - galileo

I just found a great car on Auto Trader

and its a 5 year old Jeep with an above average mileage form a private seller.

You are suggesting a car to the OP that is exactly what you previously say not to buy on all 3 counts.

No, no, TB - the phrase 'I just found ...' comes with every 'find' that SLO gets from Auto Trader. It's not his personal opinion - tho I agree it looks like it.

I think SLO's point is that if the OP really wants one of these there are examples much nearer than Thurso and which may be from a genuine private seller.

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Sun 3 May 2020 13:34

Does Adyen.com provide tailored protection? - thunderbird

No, no, TB - the phrase 'I just found ...' comes with every 'find' that SLO gets from Auto Trader.

So why not edit "I just found ....." and replace with"is this the car in question ......".

Would make a lot more sense and how long would it take.

But one small point. I do not think Doncaster is 700 miles from anywhere on mainland Britain. One site shows Doncaster to Thurso as 501 miles by road and Doncaster to Penzance as 366 miles. Neither are close to 700 miles (unless the OP is saying that 700 miles is a round trip) then Penzance is close at 732 miles.

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Sun 3 May 2020 14:02

Does Adyen.com provide tailored protection? - SLO76

“ What is going on here. First you say

Wouldn’t buy one of these, it’s nothing more than a Fiat in drag

then go on

If you absolutely must have one then buy a good nearly new approved used example with a manufacturer warranty

Finally you say

I just found a great car on Auto Trader

and its a 5 year old Jeep with an above average mileage form a private seller.

You are suggesting a car to the OP that is exactly what you previously say not to buy on all 3 counts.”

You’ve misunderstood my post. I personally wouldn’t buy one so I stated this but some folks just want a car regardless and thus I’ll advise on how to get the best example of it despite not favouring the choice myself. This happened recently when my wife’s aunt wanted a Mini Countryman despite my criticism. She simply had to have one and I found a mint approved used one at good money for her. I suggested other options but she had to have it.

Here I found a Jeep in a supposed private sale matching the OP’s description and asked if this was the one they were looking at, I was not recommending it at all. Please read before criticising.

Edited by SLO76 on 03/05/2020 at 14:04

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Sun 3 May 2020 16:48

Does Adyen.com provide tailored protection? - thunderbird

You’ve misunderstood my post. I personally wouldn’t buy one so I stated this but some folks just want a car regardless and thus I’ll advise on how to get the best example of it despite not favouring the choice myself.

Your post was clear enough to me.

I just found a great car on Auto Trader:

www.autotrader.co.uk/classified/advert/20200328878...4

This is exactly what you post normally but on this occasion to avoid any confusion you should have omitted I just found a great car on Auto Trader and inserted Is this the car on Autotrader.

But as I said Doncaster is only 500 miles from Thurso so unless the OP is on Shetland its got to be less than the 700 miles he quotes (if Shetland is 200 miles from Thurso).

Having said that if you lived on Shetland would you want a high mileage example of one of the least reliable cars with the nearest dealer in possibly Aberdeen?

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Mon 4 May 2020 14:48

Does Adyen.com provide tailored protection? - Scoodle

Thank you to everyone for their contributions, both informative and entertaining.

No, it's not that one. The one I had been looking at was on eBay, tho' no longer. The seller had also promised to send a scan of the V5 and answer some Qs, but has subsequently failed to do so. So thanks to everyone for their warnings about this particular long-distance offering; I would only have proceeded had I be completely certain of being fully protected, hence the very specific enquiry. As I am not, I won't be.

As to the actual choice of vehicle, well, man, that's an individual thing :-). It's a Fiat in drag? Yes, I know that - it's based on the 500X, I believe. That, to me, is a good thing and I would have been unlikely to have considered it had it actually been American...

Why this vehicle? 'Cos it's roughly the same size (fractionally larger) than the C3 Picasso it'll replace, it's 'highish' - which I like, it actually has semi-decent reviews (I do know it ain't the best option dynamically in it's group, but to my family it's the prettiest - that matters...), and it should do everything I want whilst also hopefully putting a smile on my face. I mean, the Juke is a 'better' car, but I dislike its looks intensely as it tries far too hard. The Captur is very very comfy, I believe, but is not as tall or roomy. The Ecosport is to be avoided at all costs; its hairdresser styling being the least of it. The Mokka is smaller inside, tho' I like its height. The 2008 looks slightly SUV, but the low door aperture for my 6'2" frame coupled with the way you fall in to the driver's seat, tells you immediately it ain't now't but a saloon.

See? I have thought about it :-p

Thanks everyone - much appreciated.

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Tue 5 May 2020 00:14

Does Adyen.com provide tailored protection? - Avant

Fair enough. The main thrust of people's advice is not to buy a used car unseen and from a seller miles away from home - even one with a good reputation for reliability.

If something goes wrong and you need either to reject the car or get it fixed by the seller (if it's a dealer), there is bound to be more hassle if you're a long way away.

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Tue 5 May 2020 10:05

Does Adyen.com provide tailored protection? - Scoodle

Thank you. Yes, and it's appreciated.

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Tue 5 May 2020 10:27

Does Adyen.com provide tailored protection? - thunderbird

it actually has semi-decent reviews

Really. I have What Cars Reliability Survey in front of me from last October. Its based on a readers survey and not the magazines own views and experiences. Before the Jap car fan boys start poo pooing it Japanese/Korean brands take 7 out of the top 10 spots.

The Jeep Renegade received the 2nd lowest mark in the whole survey, only the full size Range Rover was worse. The Jeep brand finished 3rd from bottom with only Renault and Land Rover getting worse marks.

I appreciate these surveys are not always worth the paper they are written on (the old JD Power ones where they rated the cars colour were notably total rubbish) but its fair to say there is some consistency in the ones that I read i.e. Jap at the top, Jeep near the bottom. Would I buy a car with such a dreadful reputation from a dodgy seller 700 miles away, do I need to answer that.

In the same class as the Renegade there were 2 exceptionally reliable cars, the Kia Soul and the Suzuki Vitara. The Soul was notable for being only one of three cars in the survey where survey respondents had reported zero faults (the others being a Lexus and a Toyota).

So why on earth would you want a Jeep. Where have these decent reviews been, the Jeep Club monthly?

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Tue 5 May 2020 11:34

Does Adyen.com provide tailored protection? - Senexdriver

The basic issue here is resolved, but for what it’s worth I wanted to add my two penn’orth about the Renegade. I drove one for 3 weeks as a hire car in the States a couple of years ago. I had ordered a Ford Escape (their name for the Kuga) or similar when booking the hire car and ended up with the Jeep. I didn’t know anything about it and didn’t know quite what to make of it as we walked up to it in the car lot, but over those three weeks I quite got to like it.

Being for the US market it had a 2.4 litre petrol engine. It was fairly thirsty but when gas is half the price over there that we pay here that wasn’t really an issue. It had an 8 speed auto box, so it was dead easy to drive although took a while to muster its full power. I was disappointed to find out that underneath it was really a Fiat as I would never spend my money on that brand. Even so, a while after we got back home Jeep were offering their 3-2-1 deal on the Renegade which was something like 3 years warranty, 2 years servicing and 1 year of something else - maybe insurance, I don’t remember - but I thought that would be a good deal for anybody interested in a 3 year ownership proposition.

Inside, space was fairly limited in the back and in the boot, sorry trunk, but it compensated in height for lack of length and we managed to fit our 2 large suitcases in the trunk stacked vertically side by side on their ends. Not exactly ideal, but they fitted nevertheless. It would whizz around town and was easy to park and the high seating position made it fun to drive. It was also a highly spec’d model with several creature comforts that we appreciated.

As I say, I wouldn’t spend my own money on one, but I can certainly see the attraction.

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Tue 5 May 2020 19:00

Does Adyen.com provide tailored protection? - Scoodle

"...in the Jeep Club monthly?" Fnurrrr fnurrr.

The reviews I refer to are - all of them. That includes Honest John's. It ain't the best in its class by a long chalk, but it ain't bad - it does fine in most parameters.

You seem to have focussed solely on reliability and with one sole survey. I'm not dismissing What Car's survey, mind, especially as it highlights 'electrics' as being the most significant issue, and I've just coincidentally got my C3 Picasso back from having its BSI sorted - at a cost of nearly £700 :-(

I wonder how many actual Renegades were involved for that 77% result as it isn't exactly a common car? I wonder what the statistical reliability was for that figure? Anyhoo, it's food for thought, so thank you.

The alternatives - the Soul and Vitara - I do like. However, they suffer from the single most annoying feature of most so-called compact SUVs - they ain't tall. I love the looks of the Soul and was seriously considering it a year ago, until I realised it was less tall than my C3. The Vitara I also like (along with Suzuki's legendary reliability) but the styling had something not quite right about it - nice body, but hasn't someone let the tyres down? Ah, no - it's just naturally short too...

My C3 Pic has its driver's seat pumped up to max height but, at 6'2", I still have inches of spare headroom above me - as does my 6'+ son in the back.

I won't lie that the main issue in that survey being 'electrical' doesn't concern me tho'.

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